People and operations Archives - National Audit Office (NAO)

Featured work

Improving operational delivery in government
Published on: 30 Mar 2021
Insight Good practice guides

This guide will help senior leaders in government departments to manage and improve the way public services are delivered.

People and operations

Latest work

Civil service workforce: Recruitment, pay and performance management
Published on: 29 Nov 2023
Report Value for money

Workforce
Non-executive director appointments
Winter 2023/24
Work in progress

People and operations
Civil service leadership
Spring 2024
Work in progress

Operations and process management
Whistleblowing in the civil service
Winter 2023/24
Work in progress

Accountability and oversight
Challenges to managing risks in government: a guide for senior leaders
Winter 2023/24
Work in progress

Commercial and financial management
NAO independent assessment of NHS England models supporting the Long Term Workforce Plan
tbc
Work in progress

Digital, data and technology
Financial management in government: insights and good practice
Winter 2023/24
Work in progress

Accountability and oversight
Police recruitment target hit, now to secure the benefits
Published on: 26 Apr 2023
Insight Opinion

Policing
How to improve operational services
Published on: 28 Feb 2023
Insight Good practice guides

People and operations

Search all our work on People and operations