Report details
Spring 2018

NHS England’s management of the Primary Care Support contract with Capita

Scope of investigation In October 2015 NHS England commissioned Capita Business Services Ltd to undertake a major transformation of primary care support services over a 7-year period and deliver significant cost savings. This includes GP pay and pensions, management of medical records, patient registration and maintenance of lists of new GPs. In spring 2016 NHS … Read more

Summer 2018

The Nuclear Decommissioning Authority

The Nuclear Decommissioning Authority (NDA) is a non-departmental public body sponsored by the Department for Business, Energy & Industrial Strategy. The NDA is responsible for the operation, decommissioning and clean-up of 17 nuclear reactor and research sites in the UK. Of the 17 sites, Sellafield is the largest in terms of size and annual expenditure. … Read more

Spring 2018

Ensuring sufficient skilled military personnel in the Armed Forces

The size of the Armed Forces has been reducing for many years and now stands at 139,000. At the same time, the nature of warfare is changing and the skill level required to operate modern equipment is increasing. The study offers an opportunity to review how MoD is responding to these challenges. Our study will … Read more

Winter 2017

Department for Work and Pensions Estates Management

The Department for Work and Pensions (DWP) employs nearly 80,000 people in around 900 buildings. DWP’s 20-year PFI contract with Telereal Trillium covers 96% of its estate and expires on 31 March 2018. The end of the contract offers the Department the opportunity to revise its current estate needs and to create a new estate … Read more

Early 2018

Adult social care workforce

The adult social care workforce is made up of over 1.4 million people, with more than 19,000 organisations providing care. This study will look at how central government and other national bodies work with local authorities and providers to ensure there are enough paid care workers, with the right skills and qualities, to meet adults’ … Read more

Early 2018

Delivering STEM skills for the economy

In January 2017 the government set out its intention to ‘boost’ STEM (Science, Technology, Engineering and Maths) skills in the economy. This intention sits at the heart of the government’s flagship Industrial Strategy, which aims to improve living standards and help the economy prosper by increasing productivity and driving growth. This early-stage review will assess … Read more

Early 2018

Low carbon heating of homes and businesses and the Renewable Heat Incentive

To meet the targets in the 2008 Climate Change Act, the energy used for heating in homes and businesses will need to be significantly decarbonised. The Renewable Heat Incentive (RHI) has been the government’s major programme for decarbonising heat. Under RHI, homes and businesses can apply for subsidies if they install low carbon heating systems … Read more

Early 2018

Department for Education: Converting schools to academies

Converting maintained schools to academies continues to be a key education policy. The Department for Education believes that ‘all schools should benefit from the freedom and autonomy that academy status brings’. Approximately 30% of schools (over 6,400) have so far become academies. Academy trusts take on significant new responsibilities, with extra financial, legal and governance … Read more

Spring 2018

The BBC’s commercial activities

The BBC’s commercial activities support its public service mission by investing in, commercialising and showcasing BBC content around the world. These activities are undertaken with a view to generating profit and other returns, which the BBC uses to supplement the licence fee. This landscape review will be the first study undertaken by the NAO under … Read more

Spring 2018

Financial sustainability of local authorities 2018

The NAO has published two reports on the impacts that major funding changes were having on the financial sustainability of local authorities, most recently in November 2014. Following a further three years of funding reductions the time is right to return to the issue. The study will reassess conditions in the sector and the implications … Read more

Spring 2018

Rolling-out Universal Credit

Universal Credit is a single benefit for working age people both in and out of work, which replaces six existing means-tested benefits and tax credits. It is available to all eligible claimants through the Universal Credit full service. In May 2016, the Department for Work and Pensions started rolling out the full service to jobcentres … Read more

Spring 2018

Transforming our Courts

Government has acknowledged that the justice system is complex, slow and costly. In 2015, Her Majesty’s Courts and Tribunals Service launched a £1 billion, six year programme of work that aims to: Ensure justice is accessible to those who seek it; Create a system that is financially viable through a more cost-effective infrastructure (physical and … Read more

Spring 2018

Ofsted’s inspection of schools

Ofsted (the Office for Standards in Education, Children’s Services and Skills) inspects a wide range of education and skills providers and social care services for children and young people, and regulates providers in some settings such as children’s homes. Through its work, Ofsted aims to raise the standard of education and quality of life for … Read more

Early 2018

Ministry of Defence: The Equipment Plan 2017 to 2027

The Ministry of Defence’s Equipment Plan is funded from the Department’s overall budget, and makes up more than 40% of its planned spend. Since 2012, the Department has published an annual Statement on the affordability of its 10-year Equipment Plan (the Plan). At the request of the Secretary of State, we report on the robustness … Read more

summer 2018

Smart Meters

The Department for Business, Energy & Industrial Strategy is leading the rollout of smart meters to all homes and small businesses in Great Britain by 2020. This will impact around 30 million premises. Smart meters will enable consumers to see what energy they are using in monetary terms, and will communicate with their energy suppliers … Read more