This page is part of our decommissioning toolkit.
The table outlines what good practice should look like in some of the key areas relating to carrying out decommissioning. It then identifies the risks of not following this good practice and looks at how these risks might be mitigated or what actions commissioners can take when the timeframe is very tight and good practice is difficult to achieve.
|Risks of not following good practice
|Mitigating these risks
|Give as much formal notice as possible about the decision to decommission.
|Providers are unable to plan successfully for the change; significant challenges and barriers are encountered (e.g. loss of skilled staff); risk of formal complaints and/or legal challenges
|Getting technical advice early on in the process
|Commissioners may face unexpected obstacles which they cannot quickly resolve, leading to delays
|An implementation or steering group is established
|The decommissioning plan is poorly followed through leading to increased risk of failure or delays
|Some sources of support for providers are put in place – for example, a Q and A, a small transition grant, the local infrastructure body
|Providers are left isolated and anxious and may want to challenge the process or decision.
|Access to documentation and decision makers where appropriate
|Stakeholders feel consultation is tokenistic and not evidence based.Reputational damage
|Clear processes for supporting users during the process
|Discontinuity of support for users potentially leading to risks to outcomesReputational risks