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As in commissioning, decommissioning needs to be grounded in a sound and wide-ranging understanding of current and future user needs and levels of demand, service costs, market situation, priorities, key stakeholders, and the drivers for changes to services. The extent to which this currently happens varies especially in the context of rapid service decisions being needed.


Understanding needs, demand and priorities

Understanding quality, performance and the provider market

Understanding costs

Understanding contracts

Understanding stakeholders


The practical example linked below draws these points out from a real life example of how to effectively assess need and make a decision to change services.

Practical example

Making a decision to decommission: What does good practice look like?