In the reviewing stage, commissioners should evaluate the impact, intended or unintended, on users of decommissioning a service or provider. This should form part of the routine review processes that are part of any contract or grant monitoring, as part of a general commissioning approach.
Good commissioning should involve the longer term development of providers and markets in order to ensure value for money through adequate levels of competition, choice and quality. Consequently, commissioners need to be aware of the impact of decommissioning decisions on providers and their markets. Mitigating any adverse effects of decommissioning may require some element of capacity building, such as giving guidance to providers on their business processes, governance etc., or grant aid or a short extension of a grant/contract to allow providers to look into alternative sources of funding.