Insights We identify good practice and lessons learned across government. We share our insights to make it easier for others to understand and apply the lessons from our work. You can also read opinion pieces, financial audit guidance and insights into audit methodology from our experts. Search our insights Search on NAO Search Delivering better consumer outcomes: key takeaways from our regulation webinar Published on: 16 Oct 2026 Insight Opinion Regulation Productivity improvement: The Justice Transcribe AI‑enabled transcription tool Published on: 14 Oct 2026 Insight Case study Productivity Managing digital identity Published on: 2 Sep 2026 Insight Lessons learned Digital, data and technology Reorganising government? Six things to consider Published on: 5 Aug 2026 Insight Opinion Operations and process management Government workforce planning – audit framework Published on: 15 Jul 2026 Insight Good practice guides People and operations Government workforce planning – lessons learned Published on: 15 Jul 2026 Insight Lessons learned Workforce Strengthening relations with local delivery bodies in education Published on: 21 May 2026 Insight Lessons learned Education, training and skills Good practice guide for organisations using AI Published on: 15 May 2026 Insight Good practice guides Digital, data and technology Delivering more productive public services Published on: 1 May 2026 Insight Opinion Operations and process management Disclosure guide for entities who prepare financial statements in accordance with the Government Financial Reporting Manual (FReM) Published on: 5 Mar 2026 Insight Financial audit guidance Search all insights
