Workforce planning is about ensuring organisations have the right level of staff for their needs, with the necessary skills and capabilities.

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Getting workforce planning right helps organisations carry out their operations effectively so that they can achieve their objectives and priorities.

With such a wide range of organisations and services, it can be challenging for government to do workforce planning well and consistently.

How to use this guide

This guidance is intended to help government organisations, audit teams and others to test the quality of workforce planning in government.

It sets out what we look for when auditing government workforce planning and our expectations on what workforce planning should cover.

The guidance includes a framework for assessing workforce planning in government, including questions to ask, evidence to look for and criteria and metrics to help evaluate evidence.

It also points to further resources, such as government guidance and standards, professional body guidance, relevant data sets and other NAO reports.

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