Since the introduction of a new type of maintenance contract in 2001 by the Highways Agency there have been some improvements in the quality and delivery to budget of maintenance on England’s motorways and trunk roads. However, according to a report by the National Audit Office, costs have risen, with those for routine maintenance increasing […]
Central government could improve its day to day cash management and reduce the amount of interest it pays on debt if its departments and their sponsored bodies held less money in commercial bank accounts. Today’s report to Parliament by the National Audit Office recommends that these organisations instead use the Exchequer as their main banking […]
The Rural Payments Agency and DEFRA have shown scant regard to protecting public money in their administration and management of the EU’s Single Payment Scheme in England, according to the National Audit Office. The IT system does not meet the scheme’s needs, the cost of processing claims, already very high, has continued to increase and […]
This report examines how PFI performs to contracted timetable and to price.
The Department for Culture, Media and Sport (DCMS) met only one of its three targets to reach new audiences by increasing the number of people from underrepresented groups who visit the historic environment by 2007-08. The targets were challenging and DCMS and English Heritage had limited levers to influence more people to visit historic sites. […]
At a cost of £1.47 billion by March 2009, Train to Gain had supported employer-focused training for over one million learners, and had developed a skills brokerage service with which a majority of employers was satisfied. But while Train to Gain has achieved undoubted benefits for employers, the NAO has concluded that over its full […]
The Department for Communities and Local Government has shown commitment to financial leadership and governance and has improved its financial management over the last couple of years. However, there is more to do for the department to embed good financial management throughout the department and to improve the financial and business management skills of its […]
A review by the National Audit Office of overpayments to public service pensioners totalling £90 million has found a complex and fragmented administrative process, prone to error, and for which there is no clear overall responsibility. The process requires effective joint working between the parties involved (the five public service pension schemes, HM Revenue and […]
Too many people with rheumatoid arthritis are not being diagnosed or treated quickly enough, and some services for people with the disease are not coordinated enough, according to a report published today by the National Audit Office. Delay in treatment is detrimental to patients’ health, their quality of life and, with three quarters of people […]
The Department for Children, Schools and Families is achieving its aim of promoting partnering in secondary education in England, according to a report today by the National Audit Office. Some 87 per cent of schools work with other schools and organisations on improving attainment and behaviour – and headteachers are clear that partnering is delivering […]
The Department of Health has met its target to reduce MRSA bloodstream infections by 50 per cent by 2008 and has made encouraging progress towards its target to reduce Clostridium difficile infections, according to a National Audit Office report published today. However, blood stream infections due to other causes may be increasing. There is also […]
A report today by the National Audit Office has found that the failure of Metronet – a private infrastructure company responsible for the maintenance and upgrade of sections of the London Underground – has led to an estimated direct loss to the taxpayer of between £170 million and £410 million. There has also been an […]
In a report published today, the National Audit Office has found that the Post Office Network Change Programme has largely met its targets and complied with the undertakings given by the Department for Business, Enterprise and Regulatory Reform. However, the implementation of some of the new Outreach services, planned for 500 locations where conventional post […]
The National Audit Office has reported today that Government departments and local health and social care organisations do not have enough information on numbers of adults with autism. They also lack a full understanding and awareness of the condition, limiting their ability to plan and deliver services effectively. Autism, which includes Asperger syndrome, is a […]
The Foreign and Commonwealth Office has made good progress in its financial management, aiming to establish itself as one of the best departments in Whitehall in this respect. It has shown strong leadership in raising the profile of good financial management across the Department, according to a report today from the National Audit Office. Up […]
The Home Office has made substantial improvements in its financial management since 2006, when the Comptroller and Auditor General disclaimed an opinion on its 2004-05 Resource Accounts. Further sustained improvement will still be needed over the next few years, so that good financial management becomes “business as usual” across all of the Department’s operations, which […]
The National Offender Management Service Executive Agency (NOMS) has obtained good value for money from its expenditure on prison maintenance, the National Audit Office has today reported. In spite of an increasing prisoner population – over 73,000 people held in custody in public sector prisons in England & Wales in 2007-08 – spending has been […]
HM Revenue & Customs faces large peaks in its workload but, by introducing different filing deadlines for paper and online Income Tax Self Assessment returns, it has smoothed some of those peaks. A National Audit Office report today found that, in 2007-08, HMRC received more than a quarter of the 4 million Tax Credit renewals […]