Cross-government and public administration

The digital skills gap in government: Survey findings

This interactive publication presents the results of our survey of central government digital leaders’ views and suggests areas for further consideration.

Person at computer

To achieve major cost savings, government will require radical new ways of delivering public services. New technology and service ‘front ends’ play a role, but change must be more fundamental, involving radical and flexible operating models, designed around users and data. This ‘digital transformation’ means government needs the digital and technology (DaT) profession to have business change skills, as well as IT, technology and data.

There is limited supply of digital skills in the private, as well as public and third sectors. Combined with government funding and pay pressures, there is widespread acknowledgement of the digital skills gap and challenges of filling it, particularly in specialist areas such as cyber security and data analytics.

This interactive publication details the survey results and summarises a number of areas we believe need to be considered if government is going to able to attract and retain the necessary skills in the short term.

2 December 2015