Skip to main content
National Audit Office
  • Our work
    Explore our catalogue of published and future work
    • Reports
      Audits of accounts and reviews of how well government is delivering value for money
    • Insights
      Learning and best practice to help people across government and the wider public sector
    • Overviews
      Factual overviews of government departments, sectors and services
    • Work in progress
      Our schedule of future publications
    • Recommendations tracker
      All our report recommendations published since 1 April 2019 collected in one place
    • Code of Audit Practice
      Requirements and guidance for local auditors
  • Topics

    Browse our work by topic.

    You can also browse by government department.

    • Borders and immigration
    • Business and industry
    • Childcare and children’s services
    • Commercial and financial management
    • COVID-19
    • Crime, justice and law
    • Defence and national security
    • Digital, data and technology
    • Education, training and skills
    • Energy and environment
    • Health and social care
    • International
    • Local services and housing
    • Money and tax
    • People and operations
    • Project and service delivery
    • Risk and resilience
    • Society and culture
    • Transport
    • Work, welfare and pensions
  • Support for Parliament
  • About us
    Learn more about the NAO
    • Who we are
      Our purpose, mission and impact
    • Governance and transparency
      Leadership and oversight of the NAO
    • Contact us
      How to make an enquiry, FOI request, complaint or whistleblowing disclosure
    • Our history
      Auditing government through the ages
    • Jobs
      See our current vacancies and find out more about working for the NAO
Search site

Search

Advanced search

Featured content

  • NAO recommendations tracker
  • COVID-19 cost tracker
  • Press office
  • Jobs

Information Technology Services Agency – Outsourcing the Service Delivery Operations

Report – Value for money

Date: Jan 1996

On this page

  • Downloads

The PDFs on this page have been archived. Links will take you to documents on the National Archive Website.

Jump to downloads

Downloads

  • Information-Technology-Services-Agency-Outsourcing-the-Service-Delivery-Operations.pdf

Publication details

  • HC: 1995-1996 255

"(Required)" indicates required fields

Did you find what you were looking for?(Required)
We don’t respond to individual feedback, but you can contact us if you have a question.
Would you like to give feedback?(Required)
  • Our work
  • Reports
  • Insights
  • Overviews
  • Press releases
  • About us
  • Governance and transparency
  • Jobs
  • Contact us
  • Freedom of information (FOI)
  • Whistleblowing
  • Press Office
  • LinkedIn
  • Bluesky
  • Instagram
  • Threads
  • X
  • YouTube

Subscribe for updates

Stay up to date with the latest from the NAO.

Sign up
  • Copyright statement
  • Privacy and cookies
  • Accessibility statement
  • Modern slavery statement