This submission summarises what the National Audit Office believes to be the fundamental issues that need to be addressed to improve VFM from the low level found by our work and that of the Public Accounts Committee in two reports in 2008.

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The National Audit Office and Public Accounts Committee, in reports published in 2008, were critical of the services provided to offenders, finding weaknesses in the allocation of resources, the performance of providers and the evidence for effectiveness both in the design and delivery of the Offender Learning and Skills Service (OLASS). Although remedial steps were put in place following our and the PAC’s report, we note from your call for evidence that many of the wider issues remain actual. We believe that the recommendations made both by us and the Public Accounts Committee are still useful in designing the future shape of the service.


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