Regulating and Monitoring the Quality of Service Provided to Customers by the Water Industry in England And Wales Report – Value for money Date: Dec 1997 On this page Downloads The PDFs on this page have been archived. Links will take you to documents on the National Archive Website. Jump to downloads Downloads Regulating-and-Monitoring-the-Quality-of-Service-Provided-to-Customers-by-the-Water-Industry-in-England-And-Wales.pdf Publication details HC: 1997-1998 388