Regulating and Monitoring the Quality of Service Provided to Customers by the Water Industry in England And Wales Report – Value for money Date: Dec 1997 On this page Downloads Publication details The PDFs on this page have been archived. Links will take you to documents on the National Archive Website. Jump to downloads Downloads Regulating-and-Monitoring-the-Quality-of-Service-Provided-to-Customers-by-the-Water-Industry-in-England-And-Wales.pdf Publication details HC: 1997-1998 388