Head of the National Audit Office, Sir John Bourn, reported today that, in recognising the good progress made by the Department for Work and Pensions and other public bodies working with pensioners in encouraging benefit take up, more could be done. Although two million pensioners live in low-income households, many tens of thousand miss out […]
The Environment Agency has made much progress since its creation in 1996 in providing more consistent and professional regulation of the waste industry in England and Wales and in improving standards in the industry, according to a report today from the National Audit Office. The Agency could, however, provide more effective and efficient regulation by […]
The Government has set challenging targets for public services to be delivered to citizens electronically as part of the wider Modernising Government agenda. The Prime Minister pledged that by 2002 a quarter of all transactions between citizens and government should be capable of being conducted ‘electronically’, rising to 50% by 2005 and 100% by 2008. […]