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  2. HM Customs and Excise: Standard Report 2002-03

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    Sir John Bourn, head of the National Audit Office, today reported the results of his examination of HM Customs and Excise’s systems for the assessment, collection and allocation of tax revenue during the year ending 31 March 2003. In 2002-03 Customs collected £154 billion (gross) in taxes and duties. Sir John’s report focuses on Customs’ […]

  3. The Management of Suspensions of Clinical Staff in NHS Hospital and Ambulance Trusts in England

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    There is a pressing need for the Department of Health, Strategic Health Authorities and NHS trusts to improve their management of suspensions of clinical staff, according to the head of the National Audit Office, Sir John Bourn. Today’s report to Parliament, while acknowledging the paramount importance of protecting patient safety, highlights concerns about the length […]

  4. Ministry of Defence: Compensation claims

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    Sir John Bourn, Head of the National Audit Office, told Parliament today that the costs of compensation claims paid by the Ministry of Defence are on the increase and that more can be done to keep down the cost of handling claims and to improve the service to claimants.  Compensation and legal costs have risen […]

  5. The Office of Telecommunications: Helping consumers benefit from competition in the telecommunications market

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    Oftel has taken steps to improve consumer awareness in the fixed line telecommunications market to help consumers take advantage of the choices available, according to a report presented to Parliament today by Sir John Bourn, the head of the National Audit Office. But the report recognises that while some consumers will choose not to switch […]

  6. The Office of Fair Trading: Progress in Protecting Consumers’ Interests

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    The Office of Fair Trading (OFT) has improved its protection of consumers following a November 2000 report by the Committee of Public Accounts, Sir John Bourn, head of the National Audit Office, said today. He also stated that recent changes to legislation should strengthen its work further. But the OFT will need to be vigorous […]

  7. Tackling Fraud against the Inland Revenue

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    The Inland Revenue face real threats of fraud and continued efforts are required to tackle the problem, according to a National Audit Office report to Parliament published today. It is important that the Revenue have a clear view of the resources and approaches they are going to use to tackle those risks. They should increase […]

  8. Department for Work and Pensions: Tackling Benefit Fraud

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    The Department for Work and Pensions have made good progress in tackling benefit fraud and estimating the level of fraud and error in key benefits, according to the National Audit Office. By March 2002 the Department had cut the estimated level of fraud and error in Income Support and Jobseeker’s Allowance by 24 per cent […]

  9. Ensuring the effective discharge of older patients from NHS acute hospitals

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    Good progress is being made by the Department of Health and other health and social care bodies in ensuring that older people who have finished treatment in acute hospitals are discharged promptly. According to the National Audit Office, however, more needs to be done to meet the Government’s target to end widespread delays in patient […]

  10. Department for Education and Skills Resource Account 2001-02

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    Head of the National Audit Office Sir John Bourn today reported to Parliament that fraudulent and other irregular payments made under the Individual Learning Accounts (ILA) scheme had been estimated as likely to total some £97 million. As a result he has qualified his audit opinion on the Department for Education and Skill’s Resource Account […]

  12. Individual Learning Accounts

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    The innovative Individual Learning Accounts (ILA) scheme was aimed at widening participation in learning and helping to overcome financial barriers faced by learners, particularly amongst those who lack skills and qualifications. The scheme, which subsidised the costs of appropriate courses, was implemented too quickly and inadequately planned. The Department for Education and Skills had no […]

  13. Royal Mint Trading Fund Accounts 2001-2002

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    Sir John Bourn, head of the National Audit Office, today reported to Parliament on the 2001-02 trading fund accounts of the Royal Mint. Sir John noted that the Royal Mint had recorded an operating loss (excluding the one-off costs of a restructuring programme) of £6.5 million for the 2001-02 financial year – its second consecutive […]

  14. Agricultural Fraud: The case of Joseph Bowden

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    A National Audit Office report today highlights the lessons arising from the case of a farmer who committed one of the largest known frauds by an individual claiming subsidy under Common Agricultural Policy schemes in England. In October 2000 Joseph Bowden was sentenced to 30 months imprisonment for nine charges relating to false accounting and […]

  15. HM Customs and Excise: The Misuse and Smuggling of Hydrocarbon Oils

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    In November 2001, Customs produced estimates for the first time of the revenue loss from frauds on petrol and diesel. Customs estimated that in 2000 the loss could be between £450 million and £980 million in the UK, compared to revenue receipts of £22.6 billion on oils duties. Of this, diesel frauds on the UK […]

  16. Inappropriate adjustments to NHS waiting Lists

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    The National Audit Office has published the results of its examination into the inappropriate adjustment of waiting lists at a number of NHS trusts. In July of this year the NAO published its report Inpatient and outpatient waiting in the NHS looking at the accuracy and management of NHS waiting lists. In that report it […]

  17. Giving Confidently:The Role of the Charity Commission in Regulating Charities

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    Sir John Bourn, head of the National Audit Office, has welcomed progress made by the Charity Commission in tackling concerns previously raised about its performance by the National Audit Office and the Public Accounts Committee. Scope for further improvement remains, however, particularly in the Commission’s approach to investigation where problems arise among registered charities and […]

  18. HM Customs and Excise: Losses to the Revenue from Frauds on Alcohol Duty

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    Sir John Bourn reported today on the Customs response to an independent investigation into losses of customs revenue of £668 million because alcohol destined for export had been fraudulently diverted onto the UK market. In February 2001, the National Audit Office reported on the losses of £668m million that had arisen between 1993-2000 because alcohol […]

  19. NHS (England) Summarised Accounts 1999-2000

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    In a report to Parliament today, head of the National Audit Office Sir John Bourn gave the results of his annual examination of the 19 summarised accounts which cover the financial activities of the NHS in England. Sir John’s opinion on each of the 19 summarised accounts was unqualified. The report drew attention, however, to […]

  20. Handling Clinical Negligence Claims in England

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    The enormous human and financial costs of clinical negligence are highlighted today in a National Audit Office report. The estimated net present value of claims outstanding against the NHS alleging clinical negligence has risen to £2.6 billion, plus an estimated liability of a further £1.3 billion where negligent episodes are likely to have occurred, but […]