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Whitehall and Westminster signposts

Government Commercial and Contracting: an overview of the NAO’s work

This overview of the NAO’s work on the government’s management of contracting examines subjects including the government’s commercial capability, accountability and transparency, and its management of contracted-out service delivery.

Published:
12 May 2016
Whitehall road sign

Outcome-based payment schemes: government’s use of payment by results

Payment by results (PbR) schemes are hard to get right, and are risky and costly for commissioners. Credible evidence for claimed benefits of PbR is now needed.

Published:
19 Jun 2015

Our enquiries into Civil Service Learning’s contract with Capita

The National Audit Office has today published its findings on the Civil Service Learning contract with Capita Business Services Ltd (Capita). The NAO’s enquiries address specific concerns from several people who raised different but overlapping concerns about the operation of the contract.

Published:
25 Mar 2015