Sir John Bourn, head of the National Audit Office, today reported that the Criminal Injuries Compensation Authority’s productivity and processes compared well when benchmarked against three private sector insurance companies. The examination highlighted opportunities for the Authority to make improvements, and the report sets out 23 recommendations aimed at enhancing the quality of service provided […]
Nearly 100,000 new childcare places have been created for pre-school children since 1998 and the Government is on course to meet its targets for the provision of free part-time early education for three- and four-year-olds. But Sir John Bourn, head of the National Audit Office, reported today that more needs to be done to ensure […]
There were problems in performance during the first seven months after the launch of the Criminal Records Bureau but, following joint action by the Bureau, Capita and the Home Office, the Bureau is now delivering reliably each week over twice the number of Disclosures of criminal records undertaken by the police under the old arrangements. […]
Sir John Bourn, head of the National Audit Office, reported to Parliament today that the failure to introduce the Benefits Payment Card had cost the Department of Social Security some £127 million in nugatory system development. Delays in the Card programme, which was part of a pioneering Private Finance Initiative (PFI) project designed also to […]
Sir John Bourn, head of the National Audit Office, today reported to Parliament developments in performance measurement intended to support the achievement of Government aims and objectives. For each Department, key objectives and associated performance targets feature in a Public Service Agreement, which underlies the resources allocated in spending reviews. These arrangements put the United […]
Head of the National Audit Office Sir John Bourn has published a report following his examination of each of the twenty three summarised accounts for the NHS in England. Today’s report draws attention to a number of issues, including the NHS’s overall financial performance, developments in accounting and internal control, fraud, and clinical negligence liabilities. […]
The urgent need for change in how government departments and agencies procure and manage new construction projects, currently worth some £7.5 billion a year, is highlighted today in a National Audit Office report. It concludes that there is now no excuse for government clients and the industry to fail to take advantage of readily available […]
More needs to be done to encourage older people – an increasingly large proportion of the population – to use government e-services if those services are to provide value for money, according to the National Audit Office. The government set itself a target that everyone who wants access to the internet has it by the […]
The innovative Individual Learning Accounts (ILA) scheme was aimed at widening participation in learning and helping to overcome financial barriers faced by learners, particularly amongst those who lack skills and qualifications. The scheme, which subsidised the costs of appropriate courses, was implemented too quickly and inadequately planned. The Department for Education and Skills had no […]
Consumers spend some £400 billion each year on goods and services bought from the private sector. The Audit Commission and the National Audit Office have concluded that there is scope for a real improvement in the way in which consumers’ interests are protected. In a joint initiative the two audit organisations have looked at consumer […]
Sir John Bourn, head of the National Audit Office, told Parliament today that the Private Finance Initiative deal for the new British Embassy in Berlin is likely to provide a suitable building at a price slightly lower than a comparable conventional procurement. The contract provides for the construction of a new Embassy building and its […]
This briefing has been prepared for the Public Administration Select Committee to provide an overview of the work and performance of the Cabinet Office in the financial year 2007-08 and subsequent months.
Sir John Bourn, head of the National Audit Office, told Parliament today that the Shadow Strategic Rail Authority (SSRA) and its predecessor organisation, the Office of Passenger Rail Franchising (OPRAF), had taken action where possible to remedy underperformance by passenger train operators but that the present franchise arrangements could be improved to secure better performance. […]
Sir John Bourn, head of the National Audit Office, told Parliament today that the United Kingdom made a major and vital contribution to the successful NATO operation in Kosovo. And the Ministry of Defence’s financial management of their military operations in Kosovo represented a clear improvement over that achieved in Bosnia. Against the background of […]
In April 2006 the National Audit Office published a briefing for the Environmental Audit Committee on UK climate change policy. This review was produced to inform and assist the Committee’s further work on climate change, and set out options for further Committee scrutiny.