About the author

John has worked on and co-authored a range of NAO reports and guides for over 10 years covering digital transformation and technology in government, including the Emergency Services Network and Smart Meters as well as The challenges in implementing digital change, Digital transformation in government and Use of Agile in large-scale digital change programmes.

John has over 30 years’ experience of delivering and assuring IT enabled business change through programmes and projects. He was previously a Gateway Review Leader and Gateway Director in the Office of Government Commerce and held senior programme and project management positions in the Education Department.

NAO publications