Our strategy 2017-2018 to 2019-2020 sets out how the NAO will meet our new challenges and maximise our effectiveness to support Parliament in holding government to account and improving public services, and the resources we need to do this.Jump to downloads
Our strategy reflects how we are supporting Parliament in responding to the challenges facing government, and preparing for the likely challenges of the future, such that we remain a valuable source of insight and support to Parliament. This is a challenging time for the public sector, and indeed anyone concerned with improving outcomes for those that use public services.
With ongoing financial restraint, the government looks to deliver services in new ways and with fewer resources, through greater delegation to local bodies, partnerships with the private and third sector and with digital technology. Such significant level of change brings with it opportunities for efficiency but also risks to value for money and service delivery.