Posts tagged: "Investigations"
Posted on July 4, 2019 by Sandy Gordon
Since we first published our Framework to review programmes in 2017 there has been no let-up in NAO reports on major projects and programmes, most recently on Crossrail, the Emergency Services Network and the Stonehenge by-pass road. From the need to manage the risks of untried approaches to signs warning of unrealistic cost estimates, this blog highlights some of the themes emerging from our recent work on major programmes, which have been incorporated into our updated guidance.more… Major programmes – what are we learning?
Tagged: Civil service capability, Contract management, Forecasting, Good practice principles, Infrastructure, Investigations, Major projects, Performance management, Project management, Public sector reform, Risk management
Posted on August 18, 2017 by Jacob Holliday
High profile incidents remind individuals and organisations just how important it is to manage potential conflicts of interest. In March 2017, the Court of the Bank of England commissioned a review of the institution’s approach to managing conflicts of interest. The review was prompted by the resignation of Charlotte Hogg who had been Deputy Governor for Markets and Banking. A report from the House of Commons Treasury Select Committee published in March 2017 had raised concerns about her compliance with the Bank’s rules governing conflicts of interest. As part of its Review the Bank invited the NAO to contribute a briefing paper on managing conflicts of interest. It’s a timely opportunity for the whole public sector to consider whether it’s managing conflicts of interest effectively. more… Managing conflicts of interest and keeping public trust
Tagged: Accountability, Business operations, Conflict of interest, Contract management, Cross-government, Employee engagement, Good practice principles, International, Investigations, Local government, Regulation & consumer protection, Reporting, Risk management
Posted on July 13, 2017 by Alison Taylor
Billions of pounds of taxpayers’ money is lost every year through fraud. To put this money to its proper use, in the report Eliminating Public Sector Fraud, the government identified the need to adopt a zero tolerance culture and a coordinated approach to tackling fraud. But fraud is complex and many organisations lack the required skills, making it even more important that public sector organisations collaborate, innovate and share lessons. Our recent Investigation into Department for International Development’s approach to tackling fraud has lessons for all organisations seeking to tackle fraud, as well as exploring some of the challenges in delivering international aid. more… Lessons in fraud prevention, detection and recovery
Tagged: Accountability, Cost reduction, Cross-government, Fraud and error, Good practice principles, International, Investigations, Overseas aid, Process management, Public finances, Reporting, Risk management
Posted on July 7, 2017 by Lee Summerfield
MPs have queried the way grants are distributed; multiple programme changes have left many questioning aims and effectiveness; growing backlogs have raised issues about public service delivery; and failed contracts losing millions of pounds have implied serious mismanagement. Concerns raised by MPs, members of the public and our own staff as a result of their work often need the facts set out – clearly and quickly. They call for an NAO ‘Investigation’. more… NAO Investigates
Posted on September 5, 2016 by Joshua Reddaway
How to apply open book accounting principles without the cost of open-book accounting
Government uses contracts to deliver many public services and has a duty to get value for money. Two recent NAO investigations illustrate, in two very different situations, how contracts can founder when the procuring organisation lacks understanding about the relationship between the contractors’ cost of providing the service and the price of the contract. That’s why central government is now required to apply open-book contract management. But expertise, time and effort is required to apply it in full. For low-risk, more straight-forward contracts, we set out a low-cost, minimal open-book approach. more… Contracting: A minimal open book approach
Posted on August 17, 2016 by Tom McDonald
Ever wished to be a Saint – or to visit the world’s oldest land animal: Jonathan, the 184 year-old tortoise? To help the 4,100 ‘Saints’ – the residents of the UK Overseas Territory of St Helena – to become economically and socially sustainable, the UK funded the island’s first airport. But the airport’s opening has been delayed and our investigation highlights the challenges and risks to Realising the benefits of the St Helena Airport Project. This is an unusual and fascinating example of project decision-making. It also highlights common issues about managing high risk projects, potential optimism bias in forecasting, and the challenges of realising project benefits. more… Forecasting for ‘Saints’
Posted on June 16, 2016 by Iain Forrester
It’s good to share. Surely sharing services has to be more efficient? Standardised services and economies of scale have to reduce costs. But what about tailoring to needs and allowing flexibility? What about the risks of service failure? We at the NAO are often asked by public sector organisations whether they should join in shared services. The answer is … it depends.