The Audit Commission and the National Audit Office today published the results of their comprehensive joint review of education and training for existing and trainee nurses, midwives and other healthcare staff. Getting the development of these staff right is fundamental to meeting patients’ needs, improving services, reducing risks and modernising the NHS. The reports make […]
Sir John Bourn, head of the National Audit Office, reported to Parliament today on the £635 million contract awarded to Siemens Business Services (SBS) to process transactions and provide a service to National Savings’ 30 million customers. The partnership forms a vital part of a programme of modernisation and transformation which aims to provide better […]
The Department for Education should set out the planned overall impact of the programme on productivity and growth.
The £22.5 billion auction of radio spectrum for the third generation of mobile telephones was well designed and efficient, Sir John Bourn, head of the National Audit Office, told Parliament today. Key success factors were that the Radiocommunications Agency marketed the opportunity and consulted the Industry extensively before the auction, rehearsed it, managed the bidding […]
A national standard IT system for magistrates’ courts has been under development for over ten years but is still not complete, Sir John Bourn, head of the National Audit Office, reported to Parliament today. The cost of the project has increased substantially since a PFI deal was signed in 1998. IT systems in magistrates’ courts […]
Nearly 100,000 new childcare places have been created for pre-school children since 1998 and the Government is on course to meet its targets for the provision of free part-time early education for three- and four-year-olds. But Sir John Bourn, head of the National Audit Office, reported today that more needs to be done to ensure […]
The Inland Revenue, when required to make major enhancements to its national insurance computer system (NIRS 2) to accommodate significant legislative changes, decided to award a contract extension to Accenture, its existing supplier. And, according to a report from the National Audit Office, published today, the contract extension: offered better value for money than the […]
The Office of Government Commerce has done well to negotiate software licensing agreements with IT suppliers that has secured savings for the taxpayer, Sir John Bourn, the Head of the National Audit Office, reported today. However, it needs to publicise the benefits of the agreement more widely. Software is vital for delivering services to the […]
The redevelopment of the West Middlesex hospital should assist the NHS in delivering modern, high quality healthcare in London, Sir John Bourn, Head of the National Audit Office reported to Parliament today. As a result of letting a 35 year PFI contract with a net present value of £125 million to the Bywest consortium, the […]
Head of the National Audit Office Sir John Bourn today reported on the Connexions Service, concluding that it is a radical change in the delivery of advice and guidance to young people and is on target to meeting its major objective of reducing the proportion of 16- to 18-year olds not in education, employment or […]
The PPP deal between National Savings and Investments (NS&I) and Siemens Business Services has improved customer service and has contributed to savings for the taxpayer, Sir John Bourn, head of the National Audit Office, reported today. However, Siemens Business Services and NS&I underestimated the challenge involved. Siemens Business Services has encountered a number of problems […]
The Department for Education recognised since 2010 that child protection services are not good enough but its subsequent response has not yet resulted in better outcomes. Spending on children’s social work, including on child protection, varies widely across England and is not related to quality. Neither the DfE nor authorities understand why spending varies.
The Department for Business, Skills and Innovation has not used good quality information to decide which science capital projects to invest in to optimise scientific and economic benefits.
Sir John Bourn, head of the National Audit Office, reported to Parliament today that he had identified five critical issues which departments must pay careful attention to if the extra £61 billion spent on improving public services over the next three years is to have its full impact. It is too early to tell whether […]