Showing 2201 - 2220 of 2699 results

  6. Department for Work and Pensions: Tackling Benefit Fraud

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    The Department for Work and Pensions have made good progress in tackling benefit fraud and estimating the level of fraud and error in key benefits, according to the National Audit Office. By March 2002 the Department had cut the estimated level of fraud and error in Income Support and Jobseeker’s Allowance by 24 per cent […]

  7. Department for Work and Pensions: Resource Accounts 2009-10

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    The Comptroller and Auditor General has qualified the 2009-10 accounts of the DWP, which have been qualified every year since 1988-89, because of the material level of fraud and error in expenditure on state benefits.

  8. Department For Work and Pensions: Progress in tackling benefit fraud

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    The Department for Work and Pensions has made good progress in tackling benefit fraud, which is estimated to have fallen from an estimated £2 billion in 2000-01 to £800 million in 2006-07, a substantial achievement by its staff, although definitional changes have helped. Tackling benefit fraud is inherently difficult as it is in the nature […]

  9. Department for Work and Pensions: Management of benefit overpayment debt

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    Today the National Audit Office has reported that the Department for Work and Pensions increased recoveries of benefit overpayments from £180 million in 2005-06 to £272 million in 2007-08, and preliminary results suggest that the Department has achieved its recovery target of £279 million for 2008-09. But recoveries are not keeping pace with the rate […]

  11. Department for Work and Pensions: Handling Customer Complaints

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    Jobcentre Plus, The Pension Service and the Disability and Carers Service provided services to 22 million customers in 2007-08, over 80 per cent of whom were satisfied with the services they received. Nevertheless, there were 70,000 complaints recorded in 2007-08. For those customers who do complain, the complaints system is easily accessible and the majority […]

  12. Department for Work and Pensions: Contract management of medical services

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    The C&AG has today made available on the NAO website a short report prepared for the Department for Work and Pensions on the Department’s management of its contractual relationship with its primary medical services provider, along with the Department’s response to his recommendations.

  15. Department for Work and Pensions Resource Accounts 2006-07

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    Sir John Bourn, head of the National Audit Office, has today qualified his opinion on the Department for Work and Pensions accounts for the eighteenth consecutive year. This is because an estimated £2.5 billion has been lost to fraud and error in benefit payments, and because of uncertainties over the debts created by customers being […]

  16. Department for Work and Pensions Resource Accounts 2005-2006

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    Head of the National Audit Office Sir John Bourn has today reported to Parliament that he is qualifying his opinion on the accounts of the Department for Work and Pensions. This is because of substantial levels of estimated losses from fraud and error in benefit payments and material uncertainties about the level of debt resulting […]

  17. Department for Work and Pensions Resource Accounts 2004-2005

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    The Department for Work and Pensions (DWP) has made progress in improving the design of some leaflets but could go further to make them easier for the public to understand and get hold of, according to a National Audit Office report published today. The report also found that the DWP could improve how it checks […]

  18. Department for Work and Pensions Resource Accounts 2003-2004

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    Head of the NAO Sir John Bourn reported to Parliament today that he has qualified his opinion on the accounts of the Department for Work and Pensions. This is because of substantial levels of estimated losses from fraud and error in benefit expenditure, a significant limitation in the evidence made available to the NAO during […]

  20. Department for Work and Pensions Resource Account 2001-02

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    Head of the National Audit Office Sir John Bourn has qualified his audit opinion on the Department for Work and Pensions’ Resource Accounts for 2001-2002 because of significant levels of estimated fraud and error in welfare benefits. As much as £3 billion may have been lost from benefit payments in 2001-2002, according to the Department’s […]