The Department for Work and Pensions have taken reasonable and appropriate action to deal with the Inherited SERPS problem and have made considerable progress in improving their organisation and systems for dealing with the public, according to a report presented to Parliament today by Sir John Bourn, head of the National Audit Office. The provision […]
Head of the National Audit Office, Sir John Bourn, reported today that the Government had made good progress in the development of policy for older people, but should build on this, in particular, by publishing an overall strategy to co-ordinate work across departments, and by ensuring better feedback to older people on how services are […]
The Inland Revenue face real threats of fraud and continued efforts are required to tackle the problem, according to a National Audit Office report to Parliament published today. It is important that the Revenue have a clear view of the resources and approaches they are going to use to tackle those risks. They should increase […]
Substantial savings, in addition to the significant improvements already achieved, could be made by more efficient management and purchasing of postal services by the public sector, according to a report by Parliament’s spending watchdog. The National Audit Office has found that an estimated £31 million a year could be saved across the public sector by […]
The head of the National Audit Office, Sir John Bourn, today reported to Parliament that the Department for Work and Pensions and their contractor Schlumberger have improved arrangements for the medical assessment of benefit claims since the National Audit Office reported on this subject in 2001. They have improved the speed of processing, the standard […]
Sir John Bourn, head of the National Audit Office, reported today on the support provided to MG Rover by the Department of Trade and Industry (DTI) and other public bodies before and during the Company’s collapse in 2005, and on the effectiveness of plans to deal with and mitigate the consequences of the firm’s closure. […]
HM Customs and Excise have increased their efforts to tackle losses from fraud and error on VAT, which in 2002-2003 they estimated at £11.9 billion. This was an increase over the £10.6 billion they estimate to have been lost in 2001-2002, but there are signs of improvement with a reduction in one of the most […]
Head of the National Audit Office Sir John Bourn has qualified his opinion on the Child Support Agency’s Client Funds account for the eighth year running in the light of continuing high levels of error in maintenance assessments. Sir John reported to Parliament today that he had taken this action because of the estimated level […]
Sir John Bourn, head of the National Audit Office, today reported to Parliament the results of his examination of the 1998-99 Appropriation Accounts of the Ministry of Defence (the Department). The Department have worked hard in recent years to secure better control over their expenditure, and have introduced measures that have led to important improvements and […]
The Inland Revenue, when required to make major enhancements to its national insurance computer system (NIRS 2) to accommodate significant legislative changes, decided to award a contract extension to Accenture, its existing supplier. And, according to a report from the National Audit Office, published today, the contract extension: offered better value for money than the […]
Government forms filled in by citizens can be made shorter and much easier to use leading to better access to services and considerable efficiency gains, Sir John Bourn, the head of the NAO, reported to Parliament today. Forms remain essential to the delivery of a wide range of government services. If forms are well designed […]
Sir John Bourn, head of the National Audit Office, reported today that the Invest to Save (ISB) programme has fostered better working together by organisations, departments, agencies and local authorities. But there is less evidence of what the programme has achieved in terms of tangible outputs. In its study of the Invest to Save Budget, […]
Section 161 of the Social Security Administration Act 1992 requires me to examine and certify the National Insurance Fund Account and this report records the results of my examination of the 1999-2000 account.
Section 161 of the Social Security Administration Act 1992 requires me to examine and certify the National Insurance Fund Account and this report records the results of my examination of the 1998-99 account.
Section 161 of the Social Security Administration Act 1992 requires me to examine and certify the National Insurance Fund Account and this report records the results of my examination of the 1997-98 account.
Head of the National Audit Office Sir John Bourn has published a report following his examination of each of the twenty three summarised accounts for the NHS in England. Today’s report draws attention to a number of issues, including the NHS’s overall financial performance, developments in accounting and internal control, fraud, and clinical negligence liabilities. […]