Showing 761 - 780 of 2696 results

  3. Re-opening the post: Postcomm and the quality of mail services

    Report Value for money

    Published on:

    Sir John Bourn, head of the National Audit Office, reported today on the effectiveness of Postcomm’s regulation of quality of service. His report, which follows up on his 2002 report Opening the Post, finds that the overall value for money of regulation will be improved as it reduces burdens on Royal Mail while enhancing consumer […]

  4. Rail reform: the rail transformation programme

    Report Value for money

    Published on:

    The reforms set out in government’s rail transformation plans are facing delays, and there remain long-standing issues with the rail sector that need to be addressed, such as its financial sustainability and service to passengers.

  5. Radiocommunications Agency : The Auction of Radio Spectrum for the Third Generation of Mobile Telephones

    Report Value for money

    Published on:

    The £22.5 billion auction of radio spectrum for the third generation of mobile telephones was well designed and efficient, Sir John Bourn, head of the National Audit Office, told Parliament today. Key success factors were that the Radiocommunications Agency marketed the opportunity and consulted the Industry extensively before the auction, rehearsed it, managed the bidding […]

  12. Purchasing Professional Services

    Report Value for money

    Published on:

    How government departments can get better value for money from the £600 million they spend each year on professional services from suppliers of specialist expertise advice and assistance is highlighted today in a National Audit Office report. It concludes that value for money improvements of at least 10 per cent (£60 million) are achievable.   […]

  13. Purchasing and Managing Software Licences

    Report Value for money

    Published on:

    The Office of Government Commerce has done well to negotiate software licensing agreements with IT suppliers that has secured savings for the taxpayer, Sir John Bourn, the Head of the National Audit Office, reported today. However, it needs to publicise the benefits of the agreement more widely. Software is vital for delivering services to the […]

  15. Public Service Pensions

    Report Value for money

    Published on:

    This report outlines how the public service pensions landscape has changed since the Hutton Review and highlights future challenges.

  16. Public service markets: Putting things right when they go wrong

    Report Value for money

    Published on:

    Over 10 million people who used public services (about 1 in 5) in the UK last year faced problems with the services. Detriment can and does occur. But users find the complaints and redress systems confusing.

  18. Public Service Agreements: Managing Data Quality – Compendium Report

    Report Value for money

    Published on:

    Sir John Bourn, head of the National Audit Office, reported today on the progress that Departments have made in establishing robust data systems to measure and report performance against 2003-06 Public Service Agreement targets. This interim report draws on the NAO’s examination of the data systems used by seven Departments and the cross cutting Sure […]

  19. Public Private Partnerships: Airwave

    Report Value for money

    Published on:

    Sir John Bourn, Head of the National Audit Office told parliament today that a new radio system for the police, Airwave, could deliver considerable benefits. For instance, Airwave will give a clear digital voice service and offers the possibility of data transmissions and remote access to police computers. The service, procured under the PFI by […]

  20. Public Health Laboratory Service Board Accounts 2004-2005

    Report Financial audit

    Published on:

    Sir John Bourn, head of the National Audit Office, reported to Parliament today that payments, amounting to £233,000, which the Public Health Laboratory Service Board made to certain members of staff in 2004-05 did not comply with Treasury guidelines. In the course of closing PHLS Media Services, the Board retained a small number of individuals […]