Search results for 'Digital, data and technology'

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  2. NAO Memorandum: Staying Safe Online

    Briefing

    Published on:

    Staying Safe Online covers two Government funded initiatives which aim to educate members of the public about how to stay safe online: Get Safe Online is for adults and small businesses and ThinkuKnow is aimed at parents, teachers and young people. Both initiatives have achieved good value for their limited resources, using cost effective means […]

  3. Progress in Making e-services Accessible to All: Encouraging use by Older People

    Report Value for money

    Published on:

    More needs to be done to encourage older people – an increasingly large proportion of the population – to use government e-services if those services are to provide value for money, according to the National Audit Office. The government set itself a target that everyone who wants access to the internet has it by the […]

  4. New IT Systems for Magistrates’ Courts: the Libra Project

    Report Value for money

    Published on:

    A national standard IT system for magistrates’ courts has been under development for over ten years but is still not complete, Sir John Bourn, head of the National Audit Office, reported to Parliament today. The cost of the project has increased substantially since a PFI deal was signed in 1998. IT systems in magistrates’ courts […]

  5. Protecting information across government

    Press release

    Published on:

    Protecting information while re-designing public services and introducing the technology necessary to support them is an increasingly complex challenge.

  8. The Implementation of the National Probation Service Information Systems Strategy

    Report Value for money

    Published on:

    The National Probation Service Information Systems Strategy (NPSISS) network is operating in 38 out of the 42 new local probation areas in England and Wales. Nevertheless, there were serious problems in the development of a case recording and management system, known as CRAMS, leading to its use by a minority of probation service areas. During […]

  10. The quality of service for personal taxpayers

    Press release

    Published on:

    HMRC aimed to move more customers online thereby reducing staff costs but significant numbers of staff were let go before technical improvements were completed leading to a collapse in service quality in 2015. Services have since improved.

  11. Digital Transformation in Government

    Press release

    Published on:

    Digital transformation has a mixed track record across government. It has not yet provided a level of change that will allow government to further reduce costs while still meeting people’s needs.

  12. A digital BBC

    Press release

    Published on:

    This report assesses whether the BBC is on track to deliver value to its users from its digital transformation.