The National Audit Office has found that although the management of cases has improved since 2010, the criminal justice system is not currently delivering value for money.

There have been some improvements in the management of cases since 2010-11, with the proportion of effective trials (those that go ahead as planned) in the magistrate’s court increasing from 34% in the year ending September 2011 to 39% in the year ending September 2015.

The NAO found, however, that two-thirds of cases still do not progress as planned, and there is significant regional variation in the performance of the system. A victim of crime in North Wales has a 7 in 10 chance that the trial will go ahead at Crown Court on the day it is scheduled, whereas in Greater Manchester the figure is only 2 in 10. The large variation in performance across the country means that victims and witnesses will experience very different levels of service. Trials that collapse or that are delayed create costs for all the participants, including the Crown Prosecution Service (CPS), victims, witnesses, defence lawyers and Her Majesty’s Courts and Tribunals Service (HMCTS).

In 2014-15, the CPS spent £21.5 million on preparing cases that were not heard in court.  Of this £5.5 million related to cases that collapsed due to ‘prosecution reasons’, including non-attendance of prosecution witnesses and incomplete case files. Backlogs in the Crown Court increased by 34% between March 2013 and September 2015, and waiting time for a Crown Court hearing increased from 99 days to 134 over the same period.

Inefficiencies are created where individuals and organisations do not get things right first time, and problems are compounded because mistakes often occur early in the life of a case and are not corrected. While there can be multiple points of failure as cases progress through the system, these mistakes are often not identified until it is too late. A joint 2015 inspection by HMIC and HMCPSI found that 18.2% of police charging decisions were incorrect. Such decisions should be picked up by the CPS before court, but 38.4% of cases were not reviewed before reaching court.

The Ministry and CPS are leading an ambitious reform programme which includes enabling more efficient digital working and the roll-out of a single digital case management system accessible by all parties. According to the NAO, this will provide the tools for a more efficient, less paper-based system, but it is not sufficient on its own:

The system as a whole is inefficient because its individual parts have strong incentives to work in ways that create cost elsewhere. For example, courts staff acting under judicial direction, seek to ensure that courts are in use as much as possible by scheduling more trials than can be heard so that there are back ups when one trial cannot proceed. This is both a cause and a result of the inefficiencies in the system, and leads to costs elsewhere, such as witnesses who spend a day waiting to give evidence for a trial that is not then heard.

“Delays and aborted hearings create extra work, waste scarce resources, and undermine confidence in the system. Some of the challenges are longstanding and complex – others are the results of basic avoidable mistakes. The ambitious reform programme led by the Ministry, HMCTS, CPS and Judiciary has the potential to improve value for money by providing tools to help get things right first time, but will not in itself address all of the causes of inefficiency. It is essential that the criminal justice system pulls together and takes collective responsibility for sorting out the longstanding issues.”

Amyas Morse, head of the National Audit Office

Read the full report

Efficiency in the criminal justice system

Notes for editors

33% Percentage of effective trials in the Crown Court in 2014-15 (those that go ahead as planned on the day they were listed to start) £21.5m Amount the Crown Prosecution Service spent on cases that do not go on to trial, for example due to late guilty pleas. It is not possible to calculate the cost of these trials to other parts of the system. 34% Increase in the backlog of cases in the Crown Court since 2012-13 £2bn Total amount spent per year by central government on the criminal justice system (excluding police, and prisons, and other bodies who prosecute cases) 24,481  Reduction in the number of trials heard in the England and Wales criminal justice system in 2014-15 compared to 2010-11 (11% fewer trials) £44m  Additional costs due to the increasing length of Crown Court trials (year ending September 2015 over 2010-11) £36.1m  Minimum additional cost of cases that could be heard in either court going to the Crown Court rather than the magistrates’ court in  2014-15 £4m Amount the Crown Prosecution Service could save if the level of “cracked” trials in the bottom half of Local Criminal Justice Board areas reduced to the level of the top quartile 9,489 More cases heard on time in magistrates courts in the year to September 2015, compared to 4 years earlier
  1. HMIC is Her Majesty’s Inspectorate of the Constabulary. HMCPSI is Her Majesty’s Inspectorate of the Crown Prosecution Service.
  2. Trials that collapse or are delayed create costs for all the participants, including the CPS, witnesses and HMCTS. In 2014-15, the CPS spent £21.5 million on preparing cases that were not heard in court. Of this, £5.5 million related to cases that collapsed due to ‘prosecution reasons’, including non-attendance of prosecution witnesses and incomplete case files. The remaining £16 million relates to cases where the prosecution was not directly responsible for the case not proceeding as planned, for example where the defendant changed their plea to guilty either on the same or a reduced charge.
  3. Press notices and reports are available from the date of publication on the NAO website. Hard copies can be obtained by using the relevant links on our website.
  4. The National Audit Office scrutinises public spending for Parliament and is independent of government. The Comptroller and Auditor General (C&AG), Sir Amyas Morse KCB, is an Officer of the House of Commons and leads the NAO, which employs some 810 people. The C&AG certifies the accounts of all government departments and many other public sector bodies. He has statutory authority to examine and report to Parliament on whether departments and the bodies they fund have used their resources efficiently, effectively, and with economy. Our studies evaluate the value for money of public spending, nationally and locally. Our recommendations and reports on good practice help government improve public services, and our work led to audited savings of £1.15 billion in 2014.

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