When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.
These pieces of information are used to improve services for you through, for example:
- enabling a service to recognise your device so you don’t have to give the same information several times during one task
- recognising that you may already have given a username and password so you don’t need to do it for every web page requested
- measuring how many people are using services, so they can be made easier to use and there’s enough capacity to ensure they are fast
You can learn more about these small files and how to manage them yourself on this DirectGov page: Internet browser cookies – what they are and how to manage them.
Information we collect
If you provide feedback about the website through our firstname.lastname@example.org address we will only use this information to develop and improve the site.
Email alerts and interactive services
If you sign up to receive email alerts, submit comments or use any of our other interactive services we will use the information you give us to provide the service(s) you have requested only. We may occasionally contact email alert subscribers to help us evaluate and improve the service that we offer. Enquiries about these services can be sent to email@example.com.
We will not release or pass on your details to any third parties.