When we provide services, we want to make  them easy, useful and reliable. Where services are delivered on the  internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone.  These include small files known as cookies. They cannot be used to identify you personally.

These pieces of information are used to improve  services for you  through, for example:

  • enabling  a service to recognise your device so you don’t have to give the same information several times during one task
  • recognising that you may already have given a username and password so you don’t need to do it for every web page requested
  • measuring how many people are using services, so they can be made easier to use and there’s enough capacity to ensure they are fast

You can learn more about these small files and how to manage them yourself on this DirectGov page: Internet browser cookies – what they are and how to manage them.

List of cookies on this website

Information we collect


If you provide feedback about the website through our address we will only use this information to develop and improve the site.


This site uses ClickTale web analytics service, though currently only on a very limited basis. ClickTale may record mouse clicks, mouse movements, scrolling activity as well as text you type in this website. This site does not use ClickTale to collect any personally identifiable information entered in this website. ClickTale does not track your browsing habits across web sites which do not use ClickTale services. For more information see Privacy Policy for Information Collected by the ClickTale Web Analytics Service. We are using the information collected by ClickTale service to better understand our users’ interaction with charts and interactive graphics on our site.

You can choose to disable the Service at

Email alerts and interactive services

If you sign up to receive email alerts, submit comments  or use any of our other interactive services we will use the information you give us to provide the service(s) you have requested only. We may occasionally contact email alert subscribers to help us evaluate and improve the service that we offer. Enquiries about these services can be sent to

We will not release or pass on your details to any third parties.