Cross-government and public administration

Performance Frameworks and Board Reporting II

Being able to measure performance is a key step to managing performance. Most organisations in the public and private sectors use formal performance frameworks as a means to secure coherent performance management and report progress to their boards.

Lion statue

This paper summarises the results from an NAO review of performance frameworks and board reporting in twelve government departments and twelve Arm’s Length Bodies. NAO teams applied a maturity model to assess the quality of information that went to boards in late 2010. The review involved scrutiny of key documents, and interviews with and a survey of board members. The purpose of the review was to establish the strengths and weaknesses of current arrangements to baseline practices and promote future improvement.

May 2011