Maintaining accurate address records of the 2.6 million Scottish taxpayers remains the biggest risk facing HM Revenue & Customs in ensuring that Scottish income tax is assessed and collected properly.
The HS1 project has delivered a high performing line, which was subsequently sold in a well-managed way. But international passenger numbers are falling far short of forecasts and the project costs exceed the value of journey time saving benefits.
In this guide we highlight National Audit Office reports which illustrate the different approaches departments take to initiating projects. We show how they develop a realistic understanding of the risks, benefits and deliverability of projects.
The report examines the system protecting consumers from scams, unfair trading, and unsafe goods. BEIS has made progress since our 2011 review, but needs to do more, particularly in the context of the growth of e-commerce.
The Government has not in general measured the benefits delivered by its two central internet services Directgov and Business.gov, and the infrastructure service Government Gateway, which together cost some £90 million a year.
Ahead of the government’s Immigration White Paper, the NAO has examined the Home Office’s management of the Skilled Worker visa route.
Explore examples where local public bodies have tried to make it easier for voluntary, community and social enterprises to bid for contracts.
The environment for government borrowing has become more challenging in recent years, a new National Audit Office (NAO) report finds. The independent public spending watchdog’s report Managing government borrowing examines how public bodies are pursuing the government’s debt management objectives, and how they manage the risks of borrowing1. The report found that government’s borrowing needs […]
This study examines whether the government and Network Rail are in a position to deliver the Transpennine Route Upgrade successfully.
This toolkit is designed to guide those overseeing public service markets or assessing the effectiveness of these markets in terms of value for money and user outcomes. It helps government address a set of new challenges around its use of markets to deliver public services, including oversight, consumer protection, regulation and helping to achieve effective competition and innovative delivery.
The programme to increase online filing of tax returns has made significant progress, but HMRC needs a better understanding of the benefits and costs to customers and how its online filing costs compare to those for paper returns.
Homelessness has increased across all measures since 2010, with many local authorities now seeing it as a risk to their financial sustainability.
This investigation sets out how the Department for Education set up and implemented the free school meals voucher scheme.
The Department for Education should set out the planned overall impact of the programme on productivity and growth.
The head of the NAO’s annual speech will focus on the challenges of rising demand for public services and stretched resources.
HMRC’s flagship tax transformation programme is now expected to cost five times the original forecast in 2016 (in real terms) following repeated delays.
This report examines the evidence base supporting the decision to proceed with the Thames Tideway Tunnel, a tunnel running 25 kilometres from Acton to Abbey Mills, as well as progress achieved to date.
Overall spending on discretionary local welfare support by central and local government has reduced since April 2013. The consequences of this gap in provision are not understood.
The Ministry of Defence (the Department) has committed itself to annual rental bills of nearly £200 million and lost out on billions of pounds of asset value as a result of selling and leasing back the majority of its married quarters estate to Annington Property Limited in 1996 because of the subsequent steep increase in house prices and rents.
A series of lessons and recommendations for tackling fraud and protecting propriety when spending public money during a national emergency.