Search results for 'Benefits'

Showing 1 - 20 of 918 results

  1. Progress in implementing Universal Credit

    Report Value for money

    Published on:

    One in five people on Tax Credits who were invited to move to Universal Credit (UC) did not then claim UC and had their benefits stopped.

  2. Department for Work & Pensions 2023-24

    Overview Departmental overview

    Published on:

    The Department for Work & Pensions (DWP) is responsible for the delivery of welfare, pensions and child maintenance policy. It aims to improve people’s day-to-day lives and help them build financial resilience and a more secure and prosperous future. DWP spent nearly £276 billion in 2023-24 to deliver welfare, pensions and child maintenance policy. This […]

  3. Department for Work and Pensions 2022-23

    Overview Departmental overview

    Published on:

    This guide summarises information and insights gained from our examinations of DWP and related bodies and DWP’s annual report and accounts.

  4. DWP customer service 

    Report Value for money

    Published on:

    DWP’s customer service has fallen short of expected standards in recent years, and is letting down some of the most vulnerable in society.

  5. Investigation into supported housing

    Report Value for money

    Published on:

    Report summarising the National Audit Office’s (NAO) investigation into the provision of supported housing in England.

  6. HMRC customer service

    Report Value for money

    Published on:

    Customers cumulatively spent 798 years on hold waiting to speak with HM Revenue & Customs (HMRC) in 2022-23.

  7. Employment support

    Report Value for money

    Published on:

    This briefing presents information on how DWP supports people into work, and the challenges it may face in delivering support.

  8. Child Maintenance

    Report Value for money

    Published on:

    This report looks at whether the government is achieving value for money in its management of child maintenance.

  9. Employment support: The Kickstart Scheme

    Report Value for money

    Published on:

    This report examines how well DWP’s Kickstart scheme was implemented, and whether it is having the intended positive impact.

  10. Investigation into the East West Rail project (Oxford – Cambridge)

    Report Value for money

    Published on:

    Government needs to ensure its growth plans for Cambridge are aligned with its £6-7bn investment in a new regional railway (East West Rail, Oxford to Cambridge), so it can maximise the economic benefits of the line, a new report by the National Audit Office says.

  11. Universal Credit advances fraud

    Report Value for money

    Published on:

    This report outlines the extent of Universal Credit advances fraud and the DWP’s actions to detect, recover and prevent it.