Smarter delivery – improving operational capability to provide better public services
Published on:The National Audit Office outlines the critical importance of smarter operational delivery to improve the way public services are delivered
Search results for 'Innovation in delivery'
Showing 1 - 20 of 45 results
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UK Research and Innovation: providing support through grants
Published on:UKRI should strengthen its approach to taking bolder decisions and address data challenges to maximise value for money for the taxpayer.
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Well-managed risk taking key to boosting pioneering research and innovation
Published on:UKRI should strengthen its approach to taking bolder decisions and address data challenges to maximise value for money for the taxpayer.
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Innovation key to realising “immense opportunities” for productivity and resilience gains in public services, NAO head to say in annual speech
Published on:The head of the NAO’s annual speech will focus on the challenges of rising demand for public services and stretched resources.
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Innovation key to unlocking gains in productivity and resilience
Published on:In his annual speech in Parliament, Gareth Davies, head of the NAO, championed effective innovation as a way to tackle the ongoing challenge of rising demand for stretched public services.
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Support for innovation to deliver net zero
Published on:This report examines the government’s approach to investment in research and innovation to deliver net zero.
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Support for innovation to deliver net zero
Published on:Our new study looks at whether the government is set up to deliver value for money from its approach to investment in pursuit of net zero.
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Early review of the Common Agricultural Policy Delivery Programme
Published on:Defra, the Rural Payments Agency and Government Digital Service have not worked together effectively to deliver the Common Agricultural Policy Delivery Programme.
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Memorandum on the role of major contractors in the delivery of public services
Published on:The NAO challenges government and its private sector contractors to work together more effectively in taxpayers’ interest and address the issues behind the current crisis of confidence in contracting out public services.
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Short guide to the NAO’s work on the Department for Business, Innovation and Skills
Published on:This short guide is one of 17 we have produced covering our work on each major government department. It summarises our work on the Department for Business, Innovation and Skills during the last Parliament.
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The Customer First Programme: Delivery of student finance
Published on:The service provided to students applying for finance in 2009 did not achieve value for money, according to a report today by the National Audit Office. There were major problems in the processing of applications – with fewer than half new applications being fully processed by the start of term – and in communications with […]
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Business, Innovation and Skills: Helping over-indebted consumers
Published on:The Department for Business, Innovation and Skills’ (BIS’s) free face-to-face advice for people struggling with debt has helped more people than planned, at slightly less than the planned cost per person, and is highly regarded by those that use it. However, demand is now outstripping capacity.
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Innovation across central government
Published on:Government faces increasing pressure to do more with fewer financial resources and, with challenges such as climate change and an ageing population, will require innovation in public services. Since 2006, when the National Audit Office last reported to Parliament on innovation in central government, departments have started to implement some of the report’s recommendations and […]
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Reducing the cost of complying with regulations: The delivery of the Administrative Burdens Reduction Programme, 2007
Published on:The NAO has found that departments are committed to identifying possible reductions and are taking a pragmatic approach to identifying measures to reduce burdens. The departments evaluated in the NAO study are seeking to reduce quantified administrative burdens, but also deliver wider improvements in the regulatory environment by tackling aspects of regulation that businesses find […]
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Supporting Innovation: Managing Risk in Government Departments
Published on:Sir John Bourn, head of the National Audit Office, today reported to Parliament that properly planned and managed risk taking by government departments can promote innovation and lead to improved value for money for taxpayers. Departments are increasingly considering how best to devise and implement effective risk management strategies. By September 2000, all departments must […]
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Government urged to improve cost data to help boost public service productivity
Published on:This report shows how better cost information can help improve government productivity and key service delivery.
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Improving operational capability is crucial to meet rising demand with stretched resources
Published on:The National Audit Office outlines the critical importance of smarter operational delivery to improve the way public services are delivered.
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Tackling violence against women and girls
Published on:This report examines efforts to address gender based violence, to support government’s target to halve violence against women and girls.
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Government’s approach to technology suppliers: addressing the challenges
Published on:Government can save significant sums of time and money by improving how it engages with technology suppliers.
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The National Space Strategy and the role of the UK Space Agency
Published on:Strategic shortcomings are undermining government’s aims to make the UK one of the world’s most innovative and attractive space economies.