Investigation into Child Trust Funds
Published on:This report looks at tax-free savings accounts for 6.3 million children born between 2002 and 2011, into which the government paid £2bn.
Search results for 'Tax'
Showing 201 - 220 of 394 results
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Financial sustainability of local authorities 2018
Published on:This report reviews developments in the sector and examines whether the Department, along with other departments with responsibility for local services, understands the impact of funding reductions on the financial and service sustainability of local authorities.
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HM Revenue & Customs: Engaging with tax agents
Published on:HMRC might be able to increase tax revenues by providing more support to professional tax agents, third parties paid by taxpayers to act on their behalf in their dealings with the Department.
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Whole government response essential to local authorities’ financial sustainability
Published on:Pressured public services and delays to reform the funding system are contributing to local authorities’ finances becoming unsustainable.
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HM Revenue & Customs 2009-10 Accounts: Report by the Comptroller and Auditor General
Published on:The NAO has published its report on the 2009-10 accounts of HM Revenue and Customs.
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PaceSetter: HMRC’s programme to improve business operations
Published on:PaceSetter has led to productivity improvements and may have contributed to greater staff engagement. However, the extent to which overall efficiency has improved is not clear; and some key principles of process improvement are not yet being applied strategically across the entire organisation.
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Whole of Government Accounts 2016-2017
Published on:The Whole of Government Accounts (WGA) are the consolidated financial statements for the whole of the UK public sector, showing what the UK Government spends and receives, and what it owns and owes.
This is an interactive visualisation of the financial information contained within the Whole of Government accounts published over the last five years
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Preventing fraud in contracted employment programmes
Published on:Reported fraud in Employment Programmes is low despite past flaws such as in the New Deal. New improvement controls are better, yet risks remain.
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Investigation into the implementation of IR35 tax reforms
Published on:This investigation sets out how HMRC introduced the 2017 IR35 reforms, and what lessons it has learned and taken forward.
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Local government in 2019: a pivotal year
Published on:2019 will be a pivotal year for local government in England. Numerous difficult and open-ended questions need rapid resolution, at a time when government focus and capacity is directed elsewhere. Drawing on a number of our recent reports, here I explore some of the challenges facing the sector, from budget cuts and growing social care […]
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Short guide to the NAO’s work on HM Revenue & Customs
Published on:This short guide is one of 17 we have produced covering our work on each major government department. It summarises our work on HM Revenue & Customs during the last Parliament.
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HM Revenue & Customs 2020-21 Accounts
Published on:Gareth Davies, the Comptroller and Auditor General of the National Audit Office, has reported on the 2020-21 accounts of HM Revenue & Customs.
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Managing tax debt through the pandemic
Published on:This report considers how well HMRC has managed tax debt through the pandemic.
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Improving productivity could release tens of billions for government priorities
Published on:Significant annual savings worth tens of billions of pounds are available through improving public sector productivity, the head of the NAO will say.
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The sale of Eurostar
Published on:The sale of Eurostar generated proceeds of £757m. The government prepared well for the sale and achieved its objectives to maximise proceeds. The sale illustrates some general lessons for government as it embarks on its asset sales programme.
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HM Revenue and Customs: Handling telephone enquiries
Published on:HM Revenue and Customs’ performance in answering telephone calls in 2008-09 was well below its own targets and industry standards, the National Audit Office has reported today. In its Customer Contact Directorate, which answers 95 per cent of calls to the Department’s contact centres, only 57 per cent of 103 million call attempts were answered, compared […]
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Child Maintenance: closing cases and managing arrears on the 1993 and 2003 schemes
Published on:The National Audit Office has today published the findings of its investigation into the Department for Work & Pensions’ closure of its 1993 and 2003 ‘Child Support Agency’ child maintenance schemes.
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HMRC: The efficiency of National Insurance administration
Published on:HMRC has taken significant steps to improve the efficiency of National Insurance administration, but needs to demonstrate more clearly that it is providing value for money from the £350 million it spends each year and take advantage of opportunities to secure further savings.
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HM Revenue & Customs: Dealing with the tax obligations of older people
Published on:Older people are a growing group for HM Revenue & Customs and significant numbers pay too much or too little tax, according to a report released today by the National Audit Office. Errors occur because many people’s tax affairs become more complicated when they reach pension age and HMRC’s systems do not cope well with […]
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Reducing losses in the benefits system caused by customers’ mistakes
Published on:DWP does not yet have enough evidence to demonstrate that its activities to reduce the cost of mistakes by customers have been value for money. Although mistakes are difficult to detect, correct and prevent, the scale of overpayments and underpayments demonstrates a clear need for improvement.