Search results for 'Tax'

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  1. Online Fraud

    Report Value for money

    Published on:

    Online fraud is now the most commonly experienced crime in England and Wales, but has been overlooked by government, law enforcement and industry.

  3. Managing the HMRC Estate

    Report Value for money

    Published on:

    By reducing the number of its offices and moving to a regional centre model HM Revenue & Customs (HMRC) hopes to significantly reduce its running costs and modernise the way it works. HMRC’s original plan has proved unrealistic and is now reconsidering the scope and timing of the programme. Any changes will need to be carefully managed to avoid diminishing the long term value of the strategy.

  4. Confirmed impacts: Increasing the effectiveness of tax collection

    Report

    Published on:

    This impacts case study shows that HM Revenue & Customs has implemented more than 80% of our 130 recommendations since 2010, leading to significant reduction in tax avoidance and improvements in accountability and governance regarding tax disputes.

    It is one example of financial or non-financial benefits realised in 2014 as a result of our involvement, all of which are set out in our interactive PDF.

  5. Replacing the Aspire contract

    Report Value for money

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    This memorandum has been prepared to support the Committee of Public Accounts consideration of HMRC’s approach to replacing its contract for IT services with Capgemini, known as Aspire. We set out HMRC’s approach, its business cases and the risks it has to manage. It does not seek to evaluate HMRC’s approach or progress, and therefore does not draw conclusions.

    June 2016

  6. Investigation into the government’s handling of the collapse of Carillion

    Report Value for money

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    On 15 January 2018, Carillion declared insolvency and the Official Receiver, an employee of the Insolvency Service, started to liquidate its assets and contracts. This report focuses on the role of the UK government in preparing for and managing the liquidation of Carillion.

  7. Confirmed impacts: Encouraging the effective management of tax reliefs

    Report

    Published on:

    This impacts case study shows how our work on these important policy mechanisms led HM Revenue & Customs and HM Treasury to take action on ensuring tax reliefs are achieving their aims, administered in accordance with risk and are efficient.

    It is one example of financial or non-financial benefits realised in 2014 as a result of our involvement, all of which are set out in our interactive PDF.

  9. The effective management of tax reliefs

    Report Value for money

    Published on:

    HM Treasury and HMRC do not keep track of tax reliefs intended to change behaviour, or adequately report to Parliament on whether tax reliefs work as expected.

  11. Support for Parliament

    The NAO supports Parliament by looking at how government has spent money delivering its policies and if that money has been used in the best way to achieve the intended outcome.

  12. Tax reliefs

    Report Value for money

    Published on:

    There are more than 1000 tax reliefs in the UK tax system. The NAO intends to carry out future work evaluating how they are developed and implemented.

  15. Investigation into HMRC’s contract with Concentrix

    Report Value for money

    Published on:

    HM Revenue & Customs’ (HMRC’s) contract with Synnex-Concentrix UK Ltd was terminated in November 2016. The contract was designed to add capacity to HMRC’s programme of interventions to prevent or detect error and fraud in personal tax credits awards. HMRC estimated that the contract would save £1 billion over its three year life time and an estimated £193 million, excluding Concentrix’s costs, had been saved by the time of contract termination.

  17. A Short Guide to HM Revenue & Customs

    Overview Short guide

    Published on:

    The NAO is publishing a suite of short guides, one for each government department, to assist House of Commons Select Committees.

  19. Fraud landscape review

    Report Value for money

    Published on:

    The exact scale of fraud within government is unknown. The quality and completeness of fraud data is often variable.

  20. Fraud and Error Stocktake

    Insight Good practice guides

    Published on:

    The government continues to lose large amounts of money through fraud and error overpayments and many vulnerable people get less support than they are entitled to.