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Report cover

Access to Properties Grant-Aided by English Heritage

“Individuals in receipt of taxpayers’ money have a public responsibility to honour any conditions attached. English Heritage need to do more to monitor compliance. Our work shows that while the vast majority of grant recipients comply with access requirements, a small number do not”.

Published:
12 May 2000
Report cover showing the front entrance to the Victoria and Albert museum

Access to the Victoria and Albert Museum

“The work of the V&A contributes to the Government’s aim of extending access to the arts. The museum is clearly working hard to broaden access to its collections and to make the Museum a more visitor-friendly place.

“However, the sharp fall in visitor numbers in 1999-2000 shows that more needs to be done. The V&A needs to press ahead with the work in hand to improve public understanding of the nature of its collections and to improve the way they are presented. The V&A also needs to improve communication about the activities it offers. There are good things going on at the V&A but not enough people know about them”.

Published:
22 Feb 2001
People examining leaflet

Achievement of Foundation Trust status by NHS hospital trusts

Many NHS trusts need to tackle a range of financial, quality and governance issues if they are to meet the standards required of them to become self-governing foundation trusts by 2014. The Department of Health and the NHS will now have to decide how they will deal with those facing the most severe problems.

Published:
13 Oct 2011
Report cover showing patient care

Achieving Improvements through Clinical Governance: A Progress Report on Implementation by NHS Trusts

“Trusts have made good progress in the early stages of implementing the clinical governance programme. It is important, however, that they maintain the momentum that has been built up and overcome barriers in order to ensure that the National Health Service derives the intended benefits and, crucially, that patients see a clear improvement in their treatment and the quality of their healthcare.”

Published:
17 Sep 2003
Report cover image

Achieving Innovation in Central Government Organisations

“Much work has been done to drive forward operational innovations within the civil service. But harnessing a new culture isn’t easy. We have found many examples of new and worthwhile changes but strong barriers to innovation remain.

Senior managers are providing leadership to change, but implementing structural changes will not be achieved by dropping initiatives from on high, but rather by creating a supportive environment where all staff are encouraged to make suggestions for change.”

Published:
25 Jul 2006
Report cover showing a train at a platform

Action to Improve Passenger Rail Services

Sir John Bourn, head of the National Audit Office, told Parliament today that the Shadow Strategic Rail Authority (SSRA) and its predecessor organisation, the Office of Passenger Rail Franchising (OPRAF), had taken action where possible to remedy underperformance by passenger train operators but that the present franchise arrangements could be improved to secure better performance. … Read more

Published:
3 Aug 2000