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Appropriation Accounts 1998-99 Class XII, Vote 1: Central Government Administered Social Security Benefits and other pay

“No one under-estimates the scale of the Benefits Agency’s task in tackling fraud and error. Nevertheless the levels of both are unacceptably high. In my report I have drawn attention to the important initiatives the Agency have in place in this key area of their business but I also recognise that they face a significant challenge in seeking to achieve a real and lasting improvement.”

Published:
21 Jan 2000
Report cover

Appropriation Accounts 1998-99 Volume 1: Class I – Ministry of Defence

“In 1998-99 the Ministry of Defence once again failed to keep their spending within the limits set by Parliament. And the loss of public funds through abortive expenditure on IT projects is clearly a cause for concern. Although the Department have made some improvements, my Report shows that they need further to improve their financial management and controls over expenditure.”

Published:
19 Jan 2000
Report cover showing selection of past NAO reports

The Scottish Executive: Progress on National Audit Office Reports on Scottish Matters

The Scottish Executive and other Scottish public bodies have responded positively to a range of recommendations arising from value for money work on Scottish matters in the last two years, Sir John Bourn head of the National Audit Office reported to the Scottish Parliament today. Sir John’s report brings together the results of seven previously … Read more

Published:
16 Dec 1999
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Fire Service College Accounts 1996-97 and 1997-98

Sir John Bourn, head of the National Audit Office, today reported to Parliament that he has qualified his opinions on the above accounts because the Fire Service College could not produce reliable costing information that would confirm whether it had set its fees and charges in accordance with the Treasury Minute which defined the College’s financial objectives.

Published:
15 Dec 1999
Report cover showing a woman, a computer and digital world

Government on the Web

“The advent of the Internet and World Wide Web challenges all departments to reconsider how they communicate with citizens and organise their business procedures. It offers the potential to achieve very significant improvements in the quality of their services and important financial savings”.

Published:
15 Dec 1999
Report cover showing pound coins

Office of Fair Trading: Protecting the Consumer from Unfair Trading Practices

“The Office of Fair Trading and local authority trading standards services are putting a lot of effort into working together, but they must do more if they are to make “joined-up working” happen in practice and ensure consumers’ interests are protected. The OFT could help further this process by giving trading standards a stronger steer on what the OFT expect from them and what they can expect from the OFT in return.”

Published:
8 Dec 1999
Report cover showing hospital staff with a patient

The Scottish Ambulance Service: A Service for Life

Sir John Bourn, the head of the National Audit Office, reported to the Scottish Parliament today that there is scope to improve the responsiveness of accident and emergency ambulance services in Scotland and the impact they have on the healthcare of patients. The Scottish Ambulance Service are responsible for ambulance services across Scotland. Their emergency … Read more

Published:
8 Dec 1999
Report cover showing the Old Bailey

Lord Chancellor’s Department, Crown Prosecution Service, Home Office: Criminal Justice: Working Together

“Everyone involved in criminal justice agrees that the system cannot function effectively unless all the parties involved work closely together. For this to happen there must be the right structures in place to facilitate co-operation and the right information to enable the system to be managed. Millions of pounds could be saved by reducing the number of ineffective hearings and implementing our recommendations will go a long way to achieving this.”

Published:
1 Dec 1999