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Cross-government and public administration

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Shared service centres

Government’s programme to transfer back-office functions to two shared service centres has made savings but has not achieved value for money to date.

Sector(s): ,

Performance Improvement area(s): ,

Published:
20 May 2016

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Government Commercial and Contracting: an overview of the NAO’s work

This overview of the NAO’s work on the government’s management of contracting examines subjects including the government’s commercial capability, accountability and transparency, and its management of contracted-out service delivery.

Sector(s):

Performance Improvement area(s): , ,

Published:
12 May 2016

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Managing the welfare cap

The welfare cap is encouraging a greater understanding of spending on some benefits and tax credits across government, but it is important that processes for managing the cap are reliable.

Sector(s): , ,

Performance Improvement area(s): , ,

Published:
27 Apr 2016

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Framework to review models

This framework provides a structured, flexible approach to reviewing models. It is intended to aid those commissioning or undertaking analysis of a model with the aim of determining whether the model is robust and reasonable.

Sector(s):

Performance Improvement area(s): , , ,

Published:
18 Mar 2016

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Government’s spending with small and medium-sized enterprises

If the government is serious about increasing its use of small and medium – sized enterprises (SMEs), it will need to focus on those areas where SMEs can deliver real benefits.

Sector(s):

Performance Improvement area(s): ,

Published:
9 Mar 2016

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Building Public Trust Awards – Examples of good practice in annual reports 2015

The Building Public Trust Awards recognise outstanding corporate reporting that builds trust and transparency. This interactive document illustrates a range of good practice examples in public sector reports.

Sector(s):

Performance Improvement area(s): ,

Published:
8 Mar 2016

Chair back with portcullis emblem

Accountability to Parliament for taxpayers’ money

The incentives on government Accounting Officers to prioritise value for money are weak compared to those associated with the day-to-day job of satisfying Ministers.

Sector(s): , ,

Performance Improvement area(s): , , ,

Published:
23 Feb 2016

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Fraud landscape review

The exact scale of fraud within government is unknown. The quality and completeness of fraud data is often variable.

Sector(s):

Performance Improvement area(s):

Published:
23 Feb 2016

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Investigation into members’ experience of civil service pension administration

The NAO has published the findings from its investigation into members’ experience of civil service pension administration.

Sector(s):

Published:
11 Feb 2016

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Investigation into the acceptance of gifts and hospitality

The NAO has published the findings from its investigation into the acceptance of gifts and hospitality by government officials.

Sector(s):

Published:
9 Feb 2016

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