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Showing 1 - 20 of 97 results

  1. Tax measures to encourage economic growth

    Report Value for money

    Published on:

    Although government provides billions in tax reliefs each year to encourage growth, it does not monitor or evaluate them closely enough.

  2. Administration of Scottish income tax 2022-23

    Report Financial audit

    Published on:

    This report examines HMRC’s administration of Scottish income tax, covering the 2021-22 final outturn and the 2022-23 provisional estimate.

  3. HMRC customer service

    Work in progress

    Spring 2024

    In 2022-23, HMRC received over 38 million phone calls from taxpayers and their agents, and received 16 million pieces of customer correspondence. This report will examine HMRC’s understanding of customer service.

  4. HM Revenue & Customs 2022-23 Accounts

    Report Financial audit

    Published on:

    Gareth Davies, the Comptroller and Auditor General (C&AG) of the NAO, has reported on the 2022-23 accounts of HMRC.

  5. Progress with Making Tax Digital

    Report Value for money

    Published on:

    Our report has found that repeated delays have undermined credibility and increased costs of HMRC’s flagship tax transformation programme.

  6. Investigation into Child Trust Funds

    Report

    Published on:

    This report looks at tax-free savings accounts for 6.3 million children born between 2002 and 2011, into which the government paid £2bn.

  7. Managing tax compliance following the pandemic

    Report Value for money

    Published on:

    This report examines the extent to which HMRC is well-placed to manage its compliance work following the pandemic, including future risks and challenges.

  8. Investigation into the Digital Services Tax

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    Published on:

    The Digital Services Tax has raised more revenue than forecast by the Government and increased the amount of UK tax paid by big digital companies. HMRC’s compliance work is ongoing and it has yet to identify any non-compliance among business groups, according to a report by the National Audit Office.

  9. HM Revenue & Customs 2021-22 Accounts

    Report Financial audit

    Published on:

    Gareth Davies, the C&AG of the National Audit Office, has reported on the 2021-22 accounts of HM Revenue & Customs (HMRC).