Delivering better consumer outcomes: key takeaways from our regulation webinar
Published on:Panellists at our annual regulation webinar discussed how regulators can deliver better consumer outcomes in an increasingly complex world.
Panellists at our annual regulation webinar discussed how regulators can deliver better consumer outcomes in an increasingly complex world.
An AI transcription tool used by probation officers highlights opportunities for improving public sector productivity.
An AI transcription tool used by probation officers highlights opportunities for improving public sector productivity.
DWP delivers pensions and benefits to 23 million people across Great Britain, making it the government’s largest-spending department.
This study will look at whether DWP has an effective approach to meeting the need for face-to-face engagement with its customers
This study will examine whether the Gambling Commission has designed, implemented and overseen the fourth National Lottery licence effectively
This report will examine Home Office’s oversight of contracts for visa application services
This report will examine the steps being taken by HM Courts and Tribunals Service to improve court efficiency through its workforce planning and related activity.
This study will assess DfT’s progress in supporting effective local roads maintenance since our 2024 report
This overview examines the DfT’s 2025-26 financial performance, including £41.9 billion of spending and the factors driving budget variances.
The Comptroller and Auditor General (C&AG) received 128 whistleblowing disclosures between 1 April 2025 and 31 March 2026.
Each year, the Comptroller & Auditor General publishes separate statutory reports on devolved income tax matters for the Scottish and Welsh Parliament
The audit will examine how the Cabinet Office has managed the transition of the Civil Service Pension Scheme to Capita
This report will examine how government can improve the way it identifies, prevents and responds to losses in its contracts.
This report summarises the Home Office’s activities, expenditure, governance, risks and performance during 2025-26.
This report examines key issues affecting the Ministry of Defence, including defence funding, delivery and long-term strategic planning.
Gareth Davies, the Comptroller and Auditor General, has reported on the 2025-26 accounts of the Cabinet Office.
Necessary upgrades to the nation’s electricity grid need to accelerate to avoid rising costs being passed on to consumers.
Upgrades to the electricity grid are struggling to keep to the government’s Clean Power 2030 schedule, risking higher consumer bills
this report will examine whether government is overseeing a temporary accommodation system that is resilient and delivers value for money