Cross-government working: good practice
Published on:This guide aims to support policy and delivery professionals responsible for delivering programmes involving more than one department in delivery.
This guide aims to support policy and delivery professionals responsible for delivering programmes involving more than one department in delivery.
This report draws on insights from our previous work to set out what effective cross-government working looks like and highlights some of the barriers.
In 2022-23, HMRC received over 38 million phone calls from taxpayers and their agents, and received 16 million pieces of customer correspondence. This report will examine HMRC’s understanding of customer service.
We are looking to identify what lessons government can learn about how to achieve value from government programmes, including barriers and success factors.
A factual overview of funding provided to the Coventry City of Culture Trust, which became insolvent in March 2023.
Our report aims to increase transparency by taking stock of what the Homes for Ukraine scheme has achieved to date, for what cost, and what can be learned.
We are producing two outputs on whistleblowing in the civil service. The first output will be an investigation providing an overview of the whistleblowing landscape. Our second output will be a practical guide on whistleblowing that practitioners can apply.
The Cabinet Office reports efficiency savings across shared government functions, but they could implement a more robust approach.
This report uses our experience of auditing programmes to draw together insights to help decision-makers determine whether they should reset a programme and how to increase the chances of a reset succeeding.
The Delivery Environment Complexity Analytic (DECA) is a tool developed by the National Audit Office (NAO) to provide a high level overview of the challenges, complexity and risks to delivery of a project, programme, policy or area of work.
The government should use the two-year pause on new construction work at HS2 Euston to develop a design that is affordable, deliverable and value for money, according to a new National Audit Office report.
This study will examine whether FCDO is managing the merger of DFID and FCO effectively and in a way that will maximise its benefits.
The BBC has made progress transferring commissioning, production and journalism outside London, according to a new National Audit Office report.
We’re looking at the service the Department for Work & Pensions provides to its customers.
We have prepared this guide to help accounting officers, other senior leaders and policymakers understand how the NAO assesses the robustness of the evaluation arrangements in departments.
This report examines the progress made in improving the timeliness of auditor reporting on English local public bodies’ financial statements. Delays in completing audited accounts can have significant implications for local accountability and the effective management of public money.
This report describes the Home Office’s progress on delivering the Emergency Services Network programme, and sets out the main risks it faces.
Our report describes the role of public money in financing the Royal Household and how the funds are used.
This good practice guide for policy and delivery professionals helps you work with uncertainty in government programmes
An investigation into the UNBOXED festival by the National Audit Office found that audience engagement was lower than originally modelled, although the project was delivered on time and is forecast to be on budget.