Search results for 'Project and service delivery'

Showing 21 - 40 of 236 results

  1. High Speed Two: Euston

    Report Value for money

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    The government should use the two-year pause on new construction work at HS2 Euston to develop a design that is affordable, deliverable and value for money, according to a new National Audit Office report.

  2. HMRC customer service

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    Customers cumulatively spent 798 years on hold waiting to speak with HM Revenue & Customs (HMRC) in 2022-23.

  3. Evaluating government spending: an audit framework

    Insight Good practice guides

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    We have prepared this guide to help accounting officers, other senior leaders and policymakers understand how the NAO assesses the robustness of the evaluation arrangements in departments.

  4. Funding of Coventry City of Culture Trust

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    A factual overview of funding provided to the Coventry City of Culture Trust, which became insolvent in March 2023.

  5. Investigation into the UNBOXED festival

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    An investigation into the UNBOXED festival by the National Audit Office found that audience engagement was lower than originally modelled, although the project was delivered on time and is forecast to be on budget.

  6. Framework to review portfolios

    Insight Good practice guides

    Published on:

    This framework has a set of questions to assess whether a portfolio is achieving value for money

  7. HM Revenue & Customs 2021-22 Accounts

    Report Financial audit

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    Gareth Davies, the C&AG of the National Audit Office, has reported on the 2021-22 accounts of HM Revenue & Customs (HMRC).

  8. Making public money work harder

    Insight Lessons learned

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    We have used our insights to highlight the biggest opportunities for spending public money more efficiently and effectively.

  9. Investigation into the management of backlogs in driving licence applications 

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    The Driver and Vehicle Licensing Agency has been processing standard driving licences at normal levels following the backlog that resulted from the COVID-19 pandemic, but there are still delays in applications from drivers with medical conditions, according to the National Audit Office.

  10. Efficiency savings require learning past lessons

    Insight Opinion

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    Gareth Davies, head of the NAO, outlines lessons from NAO reports into the government’s handling of COVID-19 in a keynote speech at the Houses of Parliament.