Report of the Comptroller and Auditor General: Whole of Government Accounts 2014-15

The Whole of Government Accounts provide a unique perspective owing to their reach and approach to measuring the government’s financial performance and position.

Posted 27 May 2016 in: Press Release | Central Finance and Treasury

Discharging older patients from hospital

There are currently far too many older people in hospitals who do not need to be there. Without radical action, this problem will worsen and add further financial strain to the NHS and local government.

Posted 26 May 2016 in: Press Release | Health and social care
Contact: Angharad Thomas
Direct line: 020 7798 7208 Mobile: 07985 274421 Email: pressoffice@nao.gsi.gov.uk

The quality of service for personal taxpayers

HMRC aimed to move more customers online thereby reducing staff costs but significant numbers of staff were let go before technical improvements were completed leading to a collapse in service quality in 2015. Services have since improved.

Contact: Steve Luxford
Direct line: 020 7798 7861 Mobile: 07985 260074 Email: pressoffice@nao.gsi.gov.uk

Shared service centres

Government’s programme to transfer back-office functions to two shared service centres has made savings but has not achieved value for money to date.

Contact: Angharad Thomas
Direct line: 020 7798 7208 Mobile: 07985 274421 Email: pressoffice@nao.gsi.gov.uk

Ensuring employers comply with National Minimum Wage regulations

It is important that the Government ensures its compliance programme reflects the changing risks within the labour market, and maintains its progress in ensuring all employers pay the minimum wage.

Contact: Rupi Gohlar
Direct line: 020 7798 7066 Mobile: 07917 555388 Email: pressoffice@nao.gsi.gov.uk

Management of the BBC’s critical projects

BBC has improved the way it manages its business critical projects. Most are on course to deliver and achieve their intended benefits but needs to do more to manage its critical projects as a coherent portfolio.

Posted 10 May 2016 in: Press Release | Arts and culture
Contact: Steve Luxford
Direct line: 020 7798 7861 Mobile: 07985 260074 Email: pressoffice@nao.gsi.gov.uk

Transforming Rehabilitation

Probation services have been restructured on time and within cost targets during a period of major change but operational problems and risks to further service transformation need to be resolved if re-offending levels are to reduce.

Contact: Steve Luxford
Direct line: 020 7798 7861 Mobile: 07985 260074 Email: pressoffice@nao.gsi.gov.uk

Managing the welfare cap

The welfare cap is encouraging a greater understanding of spending on some benefits and tax credits across government, but it is important that processes for managing the cap are reliable.

Contact: Angharad Thomas
Direct line: 020 7798 7208 Mobile: 07985 274421 Email: pressoffice@nao.gsi.gov.uk

The commissioning of specialised services in the NHS

Against a backdrop of increasing pressure on NHS finances, NHS England has not controlled the rising cost of specialised services.

Posted 27 April 2016 in: Press Release | Health and social care, Commissioning
Contact: Rupi Gohlar
Direct line: 020 7798 7066 Mobile: 07917 555388 Email: pressoffice@nao.gsi.gov.uk

Mental health services: preparations for improving access

The Department of Health and NHS England are making progress but much remains to be done to improve access to mental health services.

Contact: Rupi Gohlar
Direct line: 020 7798 7066 Mobile: 07917 555388 Email: pressoffice@nao.gsi.gov.uk
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