Lessons learned

Showing 21 - 26 of 26 results

1. Initial learning from the government’s response to the COVID-19 pandemic

   Insight Lessons learned

   19 May 2021

   This report provides our initial thoughts on the learning government can draw from its response to COVID-19 to date.

2. Lessons learned from Major Programmes

   Insight Lessons learned

   20 Nov 2020

   This report examines lessons from our work on major programmes, including transport, defence and energy programmes.

3. Learning for government from EU Exit preparations

   Insight Lessons learned

   4 Sep 2020

   This report sets out insights for government from its preparations for EU Exit.

4. Lessons for major service transformation

   Insight Lessons learned

   29 May 2015

   This briefing note draws on lessons developed in our report Welfare reform – lessons learned and sets out broader principles from our work auditing government programmes and reporting on value for money.

5. Welfare reform

   Insight Lessons learned

   29 May 2015

   It is important that the DWP use the hard lessons it learned from implementing its recent programme of welfare reforms to improve how it manages change and anticipates risk.

6. Over-optimism in government projects

   Insight Lessons learned

   19 Dec 2013

   Optimism bias in public sector projects is not a new phenomenon. But it is one that persists, frequently undermining projects’ value for money as time and cost are under estimated and benefits over estimated. This report uses our back catalogue to illustrate the consequences of over optimism. In doing so, we have identified some contributory factors – such as project complexity and an organisation’s culture of challenge.