Showing 2061 - 2080 of 2672 results

  2. Directory Enquiries – From 192 to 118

    Report Value for money

    Published on:

    Sir John Bourn, Head of the National Audit Office, told Parliament today that not all consumers have yet benefited from the move from 192 to 118 directory enquiry numbers, but that the market was still evolving. Specifically, the average residential consumer is paying more for a directory enquiries service with no obvious improvement in quality. […]

  3. Digital transformation in the NHS

    Report Value for money

    Published on:

    This report considers the readiness of the government to deliver its ambitions for digital transformation in the NHS in England.

  5. Digital Transformation in Government (2017)

    Report Value for money

    Published on:

    Digital transformation has a mixed track record across government. It has not yet provided a level of change that will allow government to further reduce costs while still meeting people’s needs.

  6. Digital Services at the Border

    Report Value for money

    Published on:

    This report examines the Digital Services at the Border programme to assess whether it has delivered value for money.

  9. Difficult Forms: How government agencies interact with citizens

    Report Value for money

    Published on:

    Government forms filled in by citizens can be made shorter and much easier to use leading to better access to services and considerable efficiency gains, Sir John Bourn, the head of the NAO, reported to Parliament today. Forms remain essential to the delivery of a wide range of government services. If forms are well designed […]

  10. DFID: working with non-governmental organisations and other civil society organisations to promote development

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    The Department for International Development works well with civil society organisations (CSOs) to help some of the world’s poorest people, according to today’s National Audit Office report. But the department needs better information on the effectiveness of CSOs in developing countries, and on the impact of its assistance, if it is to ensure aid is […]

  11. DFID: Transferring Cash & Assets to the poor

    Report Value for money

    Published on:

    DFID is successfully reaching particularly poor people with transfers, but needs to focus more on how cost-effectively they are delivered. 

  12. DFID: The multilateral aid review

    Report Value for money

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    The 2011 DfID review of the £3.6bn spent through multilateral organisations (such as the UN) is a significant step towards achieving value for money.

  13. DFID: Bilateral Support to Primary Education

    Report Value for money

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    DFID has successfully supported developing countries in progress against goals of universal enrolment in primary education and improved educational prospects for girls. However, more emphasis on quality and cost-effectiveness is important.

  17. Developing new care models through NHS vanguards

    Report Value for money

    Published on:

    This report examines whether the NHS is well placed to get value for money from its investment in developing new care models through vanguards.

  18. Developing Effective Services for Older People

    Report Value for money

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    Head of the National Audit Office, Sir John Bourn, reported today that the Government had made good progress in the development of policy for older people, but should build on this, in particular, by publishing an overall strategy to co-ordinate work across departments, and by ensuring better feedback to older people on how services are […]