Shared service centres
Published on:Government’s programme to transfer back-office functions to two shared service centres has made savings but has not achieved value for money to date.
Search results for 'Science and innovation'
Showing 301 - 314 of 314 results
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The Medical Assessment of Incapacity and Disability Benefits
Published on:In a report to Parliament today, head of the NAO Sir John Bourn recognised that the outsourcing of the Department of Social Security’s medical assessment service had reduced costs and speeded up the turnaround of work. But the standard of medical assessments and the quality of service to benefit customers need to improve. The service […]
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Investigation into the collapse of the UnitingCare Partnership contract in Cambridgeshire and Peterborough
Published on:In December 2015 a five year contract, worth around £800 million between UnitingCare Partnership and Cambridgeshire and Peterborough clinical commissioning group collapsed after only 8 months because it ran into financial difficulties. NAO examined the design, procurement and operation of the contract and the events that led to its termination.
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Mental health services: preparations for improving access
Published on:The Department of Health and NHS England are making progress but much remains to be done to improve access to mental health services.
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Transforming Rehabilitation
Published on:Probation services have been restructured on time and within cost targets during a period of major change but operational problems and risks to further service transformation need to be resolved if re-offending levels are to reduce.
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The Implementation of the National Probation Service Information Systems Strategy
Published on:The National Probation Service Information Systems Strategy (NPSISS) network is operating in 38 out of the 42 new local probation areas in England and Wales. Nevertheless, there were serious problems in the development of a case recording and management system, known as CRAMS, leading to its use by a minority of probation service areas. During […]
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Yarl’s Wood Immigration Removal Centre
Published on:It is important that the services for vulnerable people at the Yarls Wood Immigration Removal Centre are delivered ‘right first time’ and this did not happen here. Steps are now being taken to address the problems but 35% of the recommendations from Her Majesty’s Inspector of Prisons’ 2015 inspection have not yet been implemented.
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Government’s spending with small and medium-sized enterprises
Published on:If the government is serious about increasing its use of small and medium – sized enterprises (SMEs), it will need to focus on those areas where SMEs can deliver real benefits.
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The commissioning of specialised services in the NHS
Published on:Against a backdrop of increasing pressure on NHS finances, NHS England has not controlled the rising cost of specialised services.
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Progress with preparations for High Speed 2
Published on:HS2 is a large, complex and ambitious programme which is facing cost and time pressures. The unrealistic timetable set for HS2 Ltd by the Department means they are not as ready to deliver as they hoped to be at this point.
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Contracted-out health and disability assessments
Published on:The Department for Work and Pensions has not yet achieved value for money in managing contracted-out health and disability assessments.
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Upgrading emergency service communications: the Emergency Services Network
Published on:The Emergency Services Network is one of the most technologically advanced systems worldwide and is set to replace the existing emergency services communication system, Airwave. However several risks have been highlighted.
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Review for Environmental Audit Committee: Sustainable procurement in central government
Published on:This review summarises the extent of progress towards sustainable procurement in central government and describes the problems faced by departmental procurement officials in making further progress.
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Performance of the Department for Trade and Industry 2006-07 – NAO briefing for the Business Enterprise and Regulatory Reform Committee
Published on:This paper is a briefing for the Select Committee to provide an overview of the work and performance of the former Department of Trade and Industry in the financial year 2006-07 and subsequent months. It takes as its basis the Department’s Annual Report, drawing upon the work of the Select Committee and the National Audit Office (NAO), together with relevant findings and recommendations from other external and internal reviews of departmental performance.