Her Majesty’s Revenue and Customs continues to make progress in ensuring that income tax levied under the Scottish rate will be assessed and collected properly, but still faces significant challenges to ensure that all Scottish taxpayers are correctly identified
In November 2001, Customs produced estimates for the first time of the revenue loss from frauds on petrol and diesel. Customs estimated that in 2000 the loss could be between £450 million and £980 million in the UK, compared to revenue receipts of £22.6 billion on oils duties. Of this, diesel frauds on the UK […]
Section 161 of the Social Security Administration Act 1992 requires me to examine and certify the National Insurance Fund Account and this report records the results of my examination of the 1997-98 account.
The Whole of Government Accounts consolidates the public sector’s accounts to produce a picture of the UK’s public finances.
The Inland Revenue, when required to make major enhancements to its national insurance computer system (NIRS 2) to accommodate significant legislative changes, decided to award a contract extension to Accenture, its existing supplier. And, according to a report from the National Audit Office, published today, the contract extension: offered better value for money than the […]
The Whole of Government Accounts provide a unique perspective owing to their reach and approach to measuring the government’s financial performance and position.
Amyas Morse, the Comptroller and Auditor General, has today issued a report on the 2015-16 accounts of HM Revenue & Customs.
This investigation covers a single, major cause of underpayment error in ESA. This error relates to people whose existing benefit claim was converted to ESA and who were entitled to income-related ESA but were only awarded contribution-based ESA.
The Inland Revenue’s strategic partnership with Electronic Data Systems Limited (EDS) has been successful in helping the Department deliver significant changes in taxation policy to demanding timetables, Sir John Bourn, head of the National Audit Office, reported to Parliament today. The Department and EDS run the contract as a partnership, recognising the need for both […]
This report aims to evaluate and conclude on HM Treasury’s overall approach to over-indebtedness.
HMRC has made progress in developing the new customs system, which was part of its existing programme, but it may need to be ready much earlier than originally planned if there is no agreement extending timescales on the transition to any new customs arrangements
HM Revenue & Customs’ (HMRC’s) contract with Synnex-Concentrix UK Ltd was terminated in November 2016. The contract was designed to add capacity to HMRC’s programme of interventions to prevent or detect error and fraud in personal tax credits awards. HMRC estimated that the contract would save £1 billion over its three year life time and an estimated £193 million, excluding Concentrix’s costs, had been saved by the time of contract termination.
The NAO have investigated concerns that online sellers outside the EU are avoiding charging VAT.
This report assesses how prepared government departments are for the changes required at the border after EU exit.
This report considers the value for money of the sale of student loans that entered repayment between 2002 & 2006.
HMRC aimed to move more customers online thereby reducing staff costs but significant numbers of staff were let go before technical improvements were completed leading to a collapse in service quality in 2015. Services have since improved.
This report reviews developments in the sector and examines whether the Department, along with other departments with responsibility for local services, understands the impact of funding reductions on the financial and service sustainability of local authorities.
This report considers: the Motability scheme’s customer offer and performance; Motability Operations’ financial model; and the scheme’s governance arrangements.
The welfare cap is encouraging a greater understanding of spending on some benefits and tax credits across government, but it is important that processes for managing the cap are reliable.