Investigation: clinical correspondence handling at NHS Shared Business Services
Published on:The NAO has investigated how NHS Shared Business Services handled its backlog of unprocessed clinical correspondence.
Showing 421 - 440 of 530 results
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Hinkley Point C
Published on:The Department has committed electricity consumers and taxpayers to a high cost and risky deal in a changing energy marketplace. We cannot say the Department has maximised the chances that it will achieve value for money.
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Protecting information across government
Published on:The Cabinet Office has not yet established a clear role for itself in coordinating and leading departments’ efforts to protect their information, according to the National Audit Office. Today’s report found that its ambition to undertake such a role is weakened by the limited information which departments collect on their security costs, performance and risks. […]
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Managing the BBC’s workforce
Published on:The BBC’s approach to managing its workforce shows definite progress. It will need to monitor workforce changes carefully to build on the recent progress it has made.
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Progress on the government estate strategy
Published on:Departments have continued to reduce their estates and government is now getting better value for money. The Government Property Unit, however, has not yet made much progress towards its more challenging objective of creating an integrated estate.
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Investigation into the South East Flexible Ticketing Programme
Published on:The National Audit Office has today published the findings from its investigation into the Department for Transport’s (the Department’s) progress in implementing the South East Flexible Ticketing Programme (the Programme). In January 2012, the Department set up the Programme to improve coordination, speed up delivery and increase take up of smart ticketing. The Department was […]
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Investigation into overseas sellers failing to charge VAT on online sales
Published on:The NAO have investigated concerns that online sellers outside the EU are avoiding charging VAT.
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Vulnerable consumers in regulated industries
Published on:Regulators and government need to work together better to ensure that vulnerable consumers get the support they need.
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Digital Transformation in Government
Published on:Digital transformation has a mixed track record across government. It has not yet provided a level of change that will allow government to further reduce costs while still meeting people’s needs.
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Planning for 100% local retention of business rates
Published on:DCLG has made good progress in its design of 100% local business rates retention but faces a challenging timescale for delivery.
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Child Maintenance: closing cases and managing arrears on the 1993 and 2003 schemes
Published on:The National Audit Office has today published the findings of its investigation into the Department for Work & Pensions’ closure of its 1993 and 2003 ‘Child Support Agency’ child maintenance schemes.
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Capability in the Civil Service
Published on:Government has gaps in its capability and must do more to develop the skills needed. It is making plans, but the scale of the challenge means greater urgency is needed.
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Progress with the Road Investment Strategy
Published on:The first Road Investment Strategy represents an important step forward towards better long-term planning of the strategic road network. However, the speed with which it was put together created risks to deliverability, affordability and value for money.
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Delivering Carrier Strike
Published on:The Department has made good progress since we last reported on Carrier Strike, however it still has a lot to do to meet its targets at the end of 2020.
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Review of the Thames Tideway Tunnel
Published on:This report examines the evidence base supporting the decision to proceed with the Thames Tideway Tunnel, a tunnel running 25 kilometres from Acton to Abbey Mills, as well as progress achieved to date.
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Investigation into the Parole Board
Published on:The Osborn ruling in October 2013 had an immediate impact on the demand for oral hearings conducted by the Parole Board.
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Capital funding for schools
Published on:The Department must make the best use of the capital funding it has available by continuing to increase the use of data to inform its funding decisions and by creating places where it can demonstrate that they will have the greatest impact.
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Investigation into the Department for International Development’s approach to tackling fraud
Published on:The NAO has conducted an investigation into DFID’s approach to tackling fraud, following an increase in the potential risks after the government committed to spend 0.7% of GDP on foreign aid.
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Health and social care integration
Published on:The Better Care Fund has not achieved the expected value for money, in terms of savings, outcomes for patients or hospital activity.
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BBC TV Licence fee collection
Published on:The BBC has improved the value for money of its activity, but there is scope to make improvements, particularly on licence fee evasion and the incomplete transition programme.