Crown Commercial Service
Published on:It is not possible to show that the Crown Commercial Service has achieved more than departments would otherwise have achieved by buying common goods and services themselves.
Search results for 'Commercial and financial management'
Showing 621 - 639 of 639 results
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Improving patient access to general practice
Published on:Challenging objectives for improving access to general practice have been set by the Department and NHS England, but a more coordinated approach and stronger incentives are needed.
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Local welfare provision
Published on:Overall spending on discretionary local welfare support by central and local government has reduced since April 2013. The consequences of this gap in provision are not understood.
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The quality of service for personal taxpayers
Published on:HMRC aimed to move more customers online thereby reducing staff costs but significant numbers of staff were let go before technical improvements were completed leading to a collapse in service quality in 2015. Services have since improved.
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Investigation into the UKTI specialist services contract with PA Consulting
Published on:This is an investigation into the contractual arrangements that UK Trade and Investment (UKTI) had in place since 2013-14 for the outsourcing of sector specialist services with PA Consulting. PA received £18.8million in the first year of a contract due to last three years. Following concerns about the way the contract had been priced UKTI terminated the contract in January 2016 and agreed a commercial settlement with PA in May 2016.
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Shared service centres
Published on:Government’s programme to transfer back-office functions to two shared service centres has made savings but has not achieved value for money to date.
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Mental health services: preparations for improving access
Published on:The Department of Health and NHS England are making progress but much remains to be done to improve access to mental health services.
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Transforming Rehabilitation
Published on:Probation services have been restructured on time and within cost targets during a period of major change but operational problems and risks to further service transformation need to be resolved if re-offending levels are to reduce.
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Investigation into the collapse of the UnitingCare Partnership contract in Cambridgeshire and Peterborough
Published on:In December 2015 a five year contract, worth around £800 million between UnitingCare Partnership and Cambridgeshire and Peterborough clinical commissioning group collapsed after only 8 months because it ran into financial difficulties. NAO examined the design, procurement and operation of the contract and the events that led to its termination.
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Yarl’s Wood Immigration Removal Centre
Published on:It is important that the services for vulnerable people at the Yarls Wood Immigration Removal Centre are delivered ‘right first time’ and this did not happen here. Steps are now being taken to address the problems but 35% of the recommendations from Her Majesty’s Inspector of Prisons’ 2015 inspection have not yet been implemented.
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Progress with preparations for High Speed 2
Published on:HS2 is a large, complex and ambitious programme which is facing cost and time pressures. The unrealistic timetable set for HS2 Ltd by the Department means they are not as ready to deliver as they hoped to be at this point.
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Managing the welfare cap
Published on:The welfare cap is encouraging a greater understanding of spending on some benefits and tax credits across government, but it is important that processes for managing the cap are reliable.
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The commissioning of specialised services in the NHS
Published on:Against a backdrop of increasing pressure on NHS finances, NHS England has not controlled the rising cost of specialised services.
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Contracted-out health and disability assessments
Published on:The Department for Work and Pensions has not yet achieved value for money in managing contracted-out health and disability assessments.
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Government’s spending with small and medium-sized enterprises
Published on:If the government is serious about increasing its use of small and medium – sized enterprises (SMEs), it will need to focus on those areas where SMEs can deliver real benefits.
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Good Practice Briefing for PFI PPP
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Accountability to Parliament for taxpayers’ money
Published on:The incentives on government Accounting Officers to prioritise value for money are weak compared to those associated with the day-to-day job of satisfying Ministers.
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Upgrading emergency service communications: the Emergency Services Network
Published on:The Emergency Services Network is one of the most technologically advanced systems worldwide and is set to replace the existing emergency services communication system, Airwave. However several risks have been highlighted.
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Review for Environmental Audit Committee: Sustainable procurement in central government
Published on:This review summarises the extent of progress towards sustainable procurement in central government and describes the problems faced by departmental procurement officials in making further progress.