Lessons from major rail infrastructure programmes
Published on:This review of five major rail projects highlights lessons the Department for Transport should apply to current and future rail programmes.
Showing 1421 - 1440 of 2748 results
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Lessons from cancelling the InterCity West Coast franchise competition
Published on:The competition to let this franchise lacked oversight. The full cost to the taxpayer is unknown, but likely to be significant.
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Legal Services Commission, Community Legal Service Fund and Criminal Defence Service 2011-12 accounts
Published on:The Comptroller and Auditor General, has today qualified the accounts of the Community Legal Service Fund and the Criminal Defence Service because of errors in payments to legal aid providers.
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Legal aid and mediation for people involved in family breakdown
Published on:Too many family breakdown cases are going to court rather than being settled through mediation, the National Audit Office has today reported. Family breakdown cases which are resolved through professional mediation are cheaper and quicker to settle. And academic research shows that they secure better outcomes, particularly for children, as they are less acrimonious. However, […]
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Leaving the services
Published on:The Ministry of Defence offers a good range of resettlement support for those leaving the Armed Forces, and most people adapt back into civilian life easily and comfortably. There are a minority of people who have a more difficult time finding employment, housing or making the social transition. A National Audit Office survey of those […]
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Leadership development in the civil service
Published on:In this report we describe the civil service’s training and development of its leaders, focusing on the senior civil service and the pipeline of future senior leaders
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Landscape review: Formula funding of local public services
Published on:The NAO has today published a review of three formula-based grants from central government to fund local public services.
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Land Reclamation in Wales
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Kosovo: The Financial Management of Military Operations
Published on:Sir John Bourn, head of the National Audit Office, told Parliament today that the United Kingdom made a major and vital contribution to the successful NATO operation in Kosovo. And the Ministry of Defence’s financial management of their military operations in Kosovo represented a clear improvement over that achieved in Bosnia. Against the background of […]
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Key findings from an investigation into low- and medium-value property sales
Published on:The NAO has carried out an investigation into whether government bodies are achieving market value prices from property sales. This investigation looks at a small sample of government property sales of £1 million or less from 2014-15 and 2015-16.
18 September 2017
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Joint Targets
Published on:Sir John Bourn, head of the National Audit Office reported today that joint targets, and the joint working needed to achieve them, can help to improve the delivery of government objectives. Departments often need to work across organisational boundaries to work most effectively. But achieving joint targets can present particular challenges, especially in the international […]
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Joining Up to Improve Public Services
Published on:It is important that organisations work well together and that departments tackle the barriers to joint working so that long lasting improvements are made to the quality of services that the public receive, Sir John Bourn, the Head of the NAO, reported to Parliament today. The report evaluates the achievements of 5 initiatives and highlights […]
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Jobcentre Plus: Delivering effective services through Personal Advisers
Published on:Jobcentre Plus personal advisers provide an effective and highly valued service in helping people looking for work. There are over 9,000 personal advisers who conducted 10.8 million interviews last year with people looking for work. The feedback from those they help is positive and suggests they are an effective method of support in helping people […]
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Jobcentre journey time application
Published on:Background The job centre journey time application presents the results of an experimental jobcentre journey time model. It provides an overview of planned changes (at a specific point in time) to the jobcentre estate in England and allows exploration of the estimated impact that these changes may have on the time it takes for people […]
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IT Security in Government Departments
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Investment Activities of the Scottish Development Agency, Welsh Development Agency and the Highlands and Islands Development Board
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Investing for development: the Department for International Development’s oversight of CDC Group plc
Published on:CDC Group plc, the government-owned fund management business tasked to invest in private businesses in developing countries, has exceeded the financial and investment targets set for it in 2004, when it was restructured. CDC has secured a good return on public funds, in a portfolio weighted towards poor countries, and to that extent it has […]
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Investigation: WannaCry cyber attack and the NHS
Published on:This report investigates the NHS’s response to the cyber attack that affected it in May 2017 and the impact on health services.
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Investigation: the government’s funding of Kids Company
Published on:Kids Company, a children’s charity, received at least £46m of public funding. Officials raised concerns about the charity’s cash flow and financial sustainability at least 6 times between 2002 and 2015 but the charity never reached a position where it was able to operate without government assistance.
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Investigation: The Department for Transport’s funding of the Garden Bridge
Published on:The Department for Transport agreed to make a £30m grant towards construction of the Garden Bridge despite its concerns over value for money. The NAO’s review does not assess the value for money of the project as a whole.