Sir John Bourn, Head of the National Audit Office, told Parliament today that Energywatch and Postwatch have achieved benefits for consumers but they need to do more to show the extent of these benefits. Over their first three years, Energywatch and Postwatch have successfully established their organisations, developed efficient systems to handle customer complaints and […]
NHS trusts have achieved a large and sustained reduction in the length of time patients spend in accident and emergency (A&E) departments, largely through improved working practices. This reduction has followed a strongly increased focus, since 2002, by the Department of Health on trusts ensuring that patients spend no more than four hours in A&E. […]
Sir John Bourn, head of the National Audit Office, reported today on programmes run by the Department for Environment, Food and Rural Affairs (Defra) to help English farm businesses adapt to changing markets and reforms to the Common Agricultural Policy (CAP). Farmers in the United Kingdom currently receive nearly £3 billion a year in subsidies […]
Sir John Bourn, Head of the National Audit Office, reported to Parliament today that good progress has been made in recent years in increasing the overall employment rate for older people. The gap between the proportion of older people in work compared to the general working population has also narrowed by 1 per cent over […]
Sir John Bourn, Head of the National Audit Office, told Parliament today that the British Library is responding well to the opportunities and challenges of providing services in the electronic era, that the Library has undergone significant and beneficial organisational change, and that it has made important recent improvements to the services that it offers […]
Sir John Bourn, Head of the National Audit Office, today welcomed Ofgem’s efforts to help vulnerable consumers, such as the elderly or those on benefits. He encouraged Ofgem and the energy suppliers to build on the Social Action Plan to allow more vulnerable consumers to take advantage of the competitive energy market. He also reported […]
There is scope to reduce the balances held in the National Lottery Distribution Fund, which stood at 2.7 billion in March 2004, according to a report published today by Sir John Bourn, head of the National Audit Office. But significant reductions could take time and lottery distributors face a range of uncertainties and risks in […]
There has been notable progress at trust level in putting systems and processes in place and strengthening infection control teams to improve the prevention and control of hospital acquired infection, but the NHS still does not have enough information on the extent and cost of hospital acquired infection. These are the principal findings of a […]
The Immigration and Nationality Directorate and the Immigration Appellate Authority have increased the speed of the asylum decision-making process but further improvements can be made, with consequent savings in support and accommodation costs The Immigration and Nationality Directorate also needs to make further improvements to the quality of decision-making, according to a report to Parliament by the […]
The Department for International Development responds to the international HIV/AIDS epidemic on a wide number of fronts, and has increased its expenditure in this area in recent years. It has also recently announced an intensified effort to address the epidemic, one of the major threats to international development goals. A National Audit Office report has […]
Sir John Bourn, Head of the National Audit Office reported today on the entry clearance operation run by UKvisas at British Embassies, High Commissions and Consulates around the world. It is government policy to facilitate the entry of those qualifying for visas as quickly and simply as possible, while turning away unqualified applicants. UKvisas faces […]
The National Audit Office reported today that there was limited assurance that the price of the three Tube PPPs was reasonable, and some uncertainty about the eventual price although any price revisions have to meet tests of economy and efficiency. The complexity of the PPPs resulted from the scale of the deals, innovative output specifications […]
The National Audit Office reported today that there was limited assurance that the price of the three Tube PPPs was reasonable, and some uncertainty about the eventual price although any price revisions have to meet tests of economy and efficiency. The complexity of the PPPs resulted from the scale of the deals, innovative output specifications […]
Sir John Bourn, head of the National Audit Office, reported today the results of his independent review of the Home Office’s quarterly asylum statistics published alongside this report. This work was carried out by the NAO in response to an invitation from the Permanent Secretary at the Home Office in April 2004 to: Assess the […]
Head of the National Audit Office Sir John Bourn has qualified the Northern Ireland National Insurance Fund Account for 2002-03 because of the estimated high level of benefit being lost through fraud and error. This is the third year running for which Sir John has qualified his opinion on the account. The Northern Ireland Department […]
Recorded sickness absence by Prison Service staff has increased since 1999, especially absence caused by stress, anxiety or depression, according to a report by the National Audit Office. However, much of the overall increase may be down to under-reporting in earlier years. Today’s report points out that the Service has made considerable progress in improving […]
Sir John Bourn, head of the National Audit Office, today published a report on Network Rail which sets out a number of challenges which need to be addressed to improve the management of the rail network. Although Network Rail is making progress, its governance is complex and the support of all parties involved in the […]
The construction industry and government organisations influencing the procurement of construction work could do more to improve the health and safety of construction workers, according to the National Audit Office. The HSE as regulator also has a role to play in contributing towards reducing deaths and injuries. There has been a 5 per cent reduction […]