Since the early 1990s, the Driver and Vehicle Licensing Agency (DVLA), Driving Standards Agency and the Vehicle and Operator Services Agency have made some of their services available either through the internet, by telephone or through business to business computer systems. A report released today by the National Audit Office has found that these developments […]
Crisis Resolution Home Treatment teams are having a positive impact on local acute mental health services, providing an alternative to hospital admission for people experiencing a short-term mental health crisis. But a report out today by the National Audit Office found that services are being limited by a lack of input from specialist health and […]
Shared service centres in the NHS and HM Prison Service are on course to deliver substantial financial savings. But a report out today by the National Audit Office found that central government was initially slow to adopt shared services. While the momentum has picked up it is not clear that the shared services initiative is […]
Government-led initiatives to help unemployed people find work are having a real impact. Programmes such as the New Deal have helped reduce the number of people on benefit, and the average length of claims. However, too many people still do not stay in work once they have found it and more now needs to be […]
The public sector should plan more carefully how it disposes of its growing volume of personal computers and associated equipment, according to a report out today by the National Audit Office. The efficient, legal and socially responsible disposal of such equipment is an increasingly important issue for the public sector. Many public bodies have limited […]
The process for setting the London 2012 Games budget has been thorough, the National Audit Office says today, but the level of public funding has increased greatly, and significant areas of uncertainty remain including the finalisation of the design of venues and the intended wider benefits. These are the main findings in a new report […]
The changes to how the Ministry of Defence maintains and repairs Harrier and Tornado aircraft have reduced costs by a total of £1.4 billion over the last six years. Although availability of the aircraft temporarily declined during the transition period, availability targets for the Harrier are now being met and for the Tornado, where the […]
Full cost recovery remains an important principle for financial relationships between government and the third sector, but government departments have found difficulties in translating the principle into practice, according to a review published today by the National Audit Office. Today’s review examines the progress made by central government departments in ensuring that, by April 2006, […]
The majority of government departments and agencies are failing to meet targets to make their new buildings and major refurbishments sustainable, according to a report published today by the National Audit Office. As a result, value for money may be lost from the £3billion which departments and agencies spend each year on this activity. A […]
Under the new NHS consultants’ contract, consultants in England are earning on average 25 per cent more than three years ago but are working the same number of hours or less. Whilst the contract has the potential to improve management of consultant time it has yet to deliver the full value for money to the […]
The Ministry of Defence has introduced positive changes to how it manages its estate and has invested substantial resources to maintain and improve it. The MoD, however, accepts that it has more work to do to provide a sustainable estate of the right quality, the National Audit Office has today reported to Parliament. The MoD […]
The Heritage Lottery Fund has successfully supported projects which help preserve the UK’s heritage and make it more accessible, according to a new report published today by the National Audit Office. The NAO report examines the funding of heritage projects since 1994 and the effectiveness of the Fund’s grant-making processes. In awarding £3.8 billion of […]
The Department for International Development’s aid programmes have helped the rural poor in developing countries. But poverty in rural areas must be substantially reduced if DFID is to meet its targets, according to a report out today by the National Audit Office. More than 1.1 billion people worldwide are living in extreme poverty. Around 75 […]
Too many family breakdown cases are going to court rather than being settled through mediation, the National Audit Office has today reported. Family breakdown cases which are resolved through professional mediation are cheaper and quicker to settle. And academic research shows that they secure better outcomes, particularly for children, as they are less acrimonious. However, […]
Most academies have made good progress in improving GCSE results, and the programme is on track to deliver good value for money. Performance is rising faster than in other types of schools although results in English and maths are low. Academies have cost more to build than other schools, but most academy buildings are high […]
The Identity and Passport Service has successfully completed its project to introduce electronic passports, or ePassports, on time and to the required international standards. However, longer term risks to value for money remain because of the newness of the technology and unknown performance of border control readers in high-volume situations, a National Audit Office report […]
The Department of Health and the Information Centre could not demonstrate to the National Audit Office’s satisfaction that they had achieved value for money in establishing Dr Foster Intelligence, a joint venture between the Information Centre and a private sector company Dr Foster LLP. This is primarily because they did not go out to tender […]
The Government’s investment in large scientific facilities is starting to deliver a significant programme including such projects as the research ship RRS James Cook and the Diamond Synchrotron light source, according to an NAO report published today. Some project teams, however, have significantly underestimated the likely running costs of facilities and more attention needs to […]
The National Audit Office has urged the NHS to ensure that a focus on quality and safety is at the top of the agenda in primary care. In a report out today, the NAO says that almost all primary care trusts (PCTS) have clinical governance structures and processes in place that should assure quality and […]
Newly registered businesses are more likely than established businesses to get their tax affairs wrong, but if they are helped to get it right first time they are likely to continue to comply in the future. A report from the National Audit Office today puts forward a series of recommendations to encourage improved compliance by […]