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  5. Protecting consumers? Removing retail price controls

    Report Value for money

    Published on:

    By being able to switch suppliers, customers have put competitive pressures on telecom, electricity, gas, and postal providers following the removal of pricing controls. Around half of energy and fixed line telecoms customers have switched supplier and 90 per cent of people doing so found it easy. There have been problems, however, particularly for more […]

  8. Delivering High Quality Impact Assessments

    Report Value for money

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    Government is committed to conducting formal impact assessments of the need for and likely impact of new regulations. A National Audit Office report has found that scrutiny of proposed legislation is strengthening and that the standard is better than it was, but one fifth of assessments still did not include any quantified data to assess […]

  9. Regulating the security industry

    Report Value for money

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    The Security Industry Authority, the body which licences security guards, door supervisors and vehicle immobilisers, has secured a high level of compliance by people working in the industry with the requirement to be licensed, the National Audit Office has today reported.  As at the end of May 2008, the Authority had issued over 248,000 licences […]

  10. Rolling out smart meters

    Press release

    Published on:

    This report examines the Department for Business, Energy & Industrial Strategy’s progress in rolling out smart meters.

  11. Progress with trade negotiations

    Press release

    Published on:

    This report examines government’s progress with its programme of trade negotiations since the UK’s departure from the EU.

  12. Review of the UK’s Competition Landscape

    Report Value for money

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    A National Audit Office review of the regime for overseeing markets and enforcing competition law in the UK has found that it is generally effective and well regarded by comparison with international equivalents. However, the NAO has found that the competition system as a whole must still address a number of challenges to function as […]

  14. Making a whistleblowing policy work

    Report Value for money

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    The National Audit Office has today published its second report on whistleblowing. The NAO’s first report reviewed whistleblowing policies from 39 bodies, including its own, against good practice.

  15. The energy supplier market

    Press release

    Published on:

    This report examines the recent exit of energy suppliers from the market and government’s role in managing the exits.

  16. The compensation scheme for former Icelandic water trawlermen

    Report Value for money

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    The Department of Trade and Industrys scheme to compensate former UK trawlermen who lost their jobs as a result of settlement of the Cod Wars with Iceland cost some 43 million, 18 million more than initially estimated. Some claims took a long time to process and the NAO could be certain about the accuracy of […]

  17. Regulation of private renting

    Press release

    Published on:

    This report examines the extent to which the regulation of private renting supports DLUHC’s aim to ensure fairness for renters.

  20. Ofwat – Meeting the demand for water

    Report Value for money

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    Ofwat has secured better data on the amount of water leaking from water companies’ systems, according a report to Parliament by Sir John Bourn, head of the National Audit Office, but there is uncertainty over the effectiveness of water efficiency projects that seek to help consumers waste less water. The Water Services Regulation Authority (Ofwat) […]